KONE

Ingénieur Bureau d'étude

In short

This role is for a Customer Solution Engineer Marine at KONE, a global company providing elevator, escalator and door solutions, based in Saint-Nazaire within the KONE Marine division. The job involves acting as the key technical expert for sales teams and clients, designing custom technical solutions for maritime projects (cruise ships, ferries, cargo ships), and coordinating between sales, engineering, installation, maintenance and production teams. It requires an engineering degree, 3-5 years of experience in maritime engineering, CAD proficiency, knowledge of maritime standards and regulations, and fluent English.

About KONE
KONE moves over 2 billion people every day. With 60,000 employees across more than 60 countries and revenue of €11 billion in 2024, KONE helps shape, modernize and digitalize the cities of tomorrow by providing innovative, high-performing and eco-efficient solutions for elevators, escalators and automatic doors.
In France, Belgium and Luxembourg, 4,000 employees work daily to ensure equipment performance and user safety, supported by support and key account teams who work closely with clients and internal teams to ensure personalized follow-up and impeccable service quality.
In 2025, KONE France and Belgium was certified Top Employer for the 5th consecutive year, a recognition reflecting the company's commitment to its employees, their development and an inclusive culture.
Your Missions
As Customer Solution Engineer Marine, you are the key technical expert for sales teams and clients. In this role, you:
•Analyze clients' needs and technical specifications.
•Design customized solutions for complex and non-standard projects.
•Define technical specifications, costs, engineering timelines and installation constraints.
•Participate in client meetings and provide technical expertise throughout the sales process.
•Coordinate exchanges between sales, engineering, installation, maintenance teams and production plants.
•Ensure the technical feasibility, installability and maintainability of proposed solutions.
•Ensure compliance of solutions with maritime industry standards, regulations and safety requirements.
•Support delivery teams by ensuring the transfer and follow-up of technical information through to project delivery.
•Contribute to the continuous improvement of KONE Marine's solutions and offer portfolio.
Your Profile
Education and Experience
•Engineering degree or equivalent technical training.
•Minimum 3 to 5 years of experience in an engineering environment related to the maritime sector.
•Good knowledge of projects for cruise ships, ferries or cargo ships.
•Experience designing complex, custom technical solutions.
Technical Skills
•Strong knowledge of technical systems and mobility solutions in the maritime environment.
•Proficiency with engineering and design tools (CAD or equivalent).
•Good understanding of installation and maintenance processes.
•Knowledge of standards, codes and regulations applicable to the maritime sector.
•Awareness of economic aspects and overall cost estimation of a solution.
•Proficiency with IT tools and collaborative environments.
•Fluent English required.

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