About Alan
Alan exists to end the wait in healthcare. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm — that's what we're building with our team of 1000+ people. We're hiring across France, Spain, Belgium, and Canada, and beyond.
The Role
The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium's largest market in number of companies (freelancers, very small companies or 'SMEs'). After a successful launch, we are now scaling a team to help us accelerate in this market.
Your mission will be to support prospects going through Alan's online buying process ('self-serve experience') in their buying process (quote requests, chat conversations, meetings, and callback requests). You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan's added value. Your objective is to close these prospects, increasing Alan's foothold in this new market; your targets are 'contracts signed'. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees).
•Become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects.
•Develop best-in-class sales and storytelling skills, learning what is important to your prospects, how to craft compelling arguments to objections, and how to craft narratives to showcase Alan's value, build trust, credibility, and lead your deal to a close.
•Learn how to manage your pipeline efficiently and close deals every single day of the year.
•Contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience.
This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan's sales traineeship program, our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You'll be on a continuous learning curve, working with a top-notch sales team, whilst gradually increasing your scope and impact on the business.
How your first 6 months will look like
Priority 1:
•You are onboarded on Alan's sales methodologies, processes, and product.
•You are comfortable with Alan's narrative & playbook and can handle common objections.
•You understand Alan's sales processes well and are autonomous from A to Z to sign a customer.
•You understand Alan's product and insurance coverages in depth, and can answer all insurance-related questions directly in the call.
•You understand our main competitors well, the difference between their digital and insurance offering vs. Alan, and can answer competitor-related questions and objections directly in the call.
Priority 2:
•You are able to manage your pipeline, organising your week to handle the number of leads necessary to reach your target.
•You are in control of your pipeline and feel at ease working on it.
•You are on top of your follow-ups, and can hit your service-level agreements (SLA), e.g. time to call a lead.
Requirements
•Great communication skills (written and oral, in both English and Dutch). Being bilingual is a big plus.
•Active listening skills: ability to understand prospect's needs and pains and provide relevant solutions with Alan.
•Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency.
•Basic analytical skills: ability to analyse self-performance.
•1-2 years of experience in a Sales role including closing experience.
•Ambition to build a career in sales. High willingness to learn and grow.
•Driving sales and winning deals gives you energy. Curious and eager to learn, high growth mindset.
•Excellent organisation skills. Strong ownership sense (ability to work autonomously, proactively).
•Never give up mindset, bias to action, resilience when facing tough conversations.
•Challenger mindset: you challenge the status quo, you don't blindly follow processes or seek permission for every decision (both toward prospects & internally).
•Comfortable with uncertainty and iterations, as the role is new.
•Ability to grow within the community by taking feedback.
Benefits
•Fair rewards: generous equity packages complement your base salary.
•Flexible office: amazing office space at the HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp, or a full-remote experience with home office equipment sponsorship.
•All the tools you need: top-of-the-range equipment — Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
•Flexible vacation policy and flexible working hours.
•Delightful healthcare insurance: extremely comprehensive health insurance — 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
•Transport: Green mobility budget (for Senior level Alaners).
•Learning & training opportunities: a highly flexible training policy, free books and budget to attend and speak at conferences.
•Personal growth through coaching: every Alaner is paired with a dedicated coach from day one.
•Extended parental leave for all new parents.
