About HR Technology
Gartner's core asset is its people. Our people develop insights, share advice, and create experiences that help our clients be more successful. The HR Technology team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive growth, higher sales, more productivity, and better client experiences. We drive impact on Gartner's Mission Critical Priorities by leveraging state of the art technology, analytics, and processes.
What we're looking for
The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires an individual with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms specifically Workday HCM, with emphasis on the areas of Core HR, Onboarding and Security modules. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to meet these deadlines while providing strong communication to the business.
What you will do
•Evolve the Core HR, Onboarding and Security technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
•Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements
•Drive and maintain the Workday Core HR, Onboarding and Security capabilities within our HR Systems team
•Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
•Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
•Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
•Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
•Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
•Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
•Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
•Execute quality assurance efforts to ensure the accuracy of data and information
•Participate in requirements gathering sessions with functional subject matter experts, IT and users
•Support broader HR Systems team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts
What you will need
•Bachelor's Degree in Computer Science, Information Systems or related field preferred
•2+ years of experience configuring and managing Workday HCM and other HR systems, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing
•Experience in other areas of Workday is a plus (position management, talent/performance, compensation, benefits, absence, time tracking)
•Knowledge of HR business processes
•Strong Microsoft Excel skills
•Experience developing reports and calculated fields in Workday
•Strong service orientation with a high sense of ownership and accountability
•Proven ability to work independently and as part of a team
•Strong analytical, troubleshooting and problem-solving abilities
•Strong work ethic and motivated to achieve goals and exceed expectations
•Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
•A 'systems' thinker with a process orientation and significant attention to detail
•Superior interpersonal, written and oral communication skills
•High level of executive presence
•Change management experience preferred
What you will get
•Competitive compensation
•Limitless growth and learning opportunities
•Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more
•A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you
•A chance to make an impact – your work will contribute directly to our strategy
•Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices
•20+ PTO days plus holidays and floating holidays in your first year
•Extensive medical, dental insurance and vision plan
•401K with corporate match, immediate vesting
•Health-and-wellness-related allowance programs
•Parental leave
•Tuition reimbursement
•Employee Stock Purchase Plan
•Employee Assistance Program
•Gartner Gives Charity Match
Please note: Must be located within a commutable distance to Irving, TX or Stamford, CT.
A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Additional benefits include a 401k match up to $7,200 per year and the opportunity to purchase company stock at a discount.
