Mayflower

HR Manager

In short

This senior HR Manager / People Partner role at a fintech company building a payment gateway (PCI DSS, 3DS) is based onsite in Limassol, Cyprus. It demands 5+ years of broad HR experience (People Partner, HRBP, or Senior HR Generalist) with strong ownership of the full employee lifecycle, employee relations, and HR process design in an evolving environment. The company offers a Cyprus work visa, full relocation support, and an EU-based contract with extensive benefits.

About the Team
The team is developing a payment gateway that accepts funds from users on behalf of merchants and sends funds from merchants to users. The system stores user payment data, complies with PCI DSS, and integrates with payment systems, providers, gateways, and processors, including 3DS.
Responsibilities
•Act as the main HR contact for employees and managers, providing hands-on support across people-related matters
•Build relationships across the company and maintain an understanding of employee experience, team dynamics, and emerging people needs
•Partner with managers on performance, development, employee relations, organizational changes, and complex individual cases
•Own and improve HR processes across the employee lifecycle, from onboarding and probation to development, internal moves, and offboarding
•Review and adapt HR practices to fit the company's evolving needs, culture, and ways of working
•Identify gaps and design and implement new HR practices, policies, and solutions
•Use employee feedback and people data to identify trends, risks, and opportunities for improvement
•Help build a scalable and effective People function that evolves with the business
•Take ownership of HR processes, policies, and benefits provided at group level; assess their fit for the company and adapt, replace, or redesign them as needed
•Own and evolve employee benefits and People programs, evaluating their effectiveness, employee value, cost, and fit with company needs
•Balance employee needs with business priorities, applying sound judgment and ensuring People decisions are practical, consistent, and aligned with company goals and culture
•Ensure HR practices and policies comply with applicable employment requirements, working with internal or external legal and operational partners where necessary
Requirements
•5+ Years of broad HR experience in a People Partner, HRBP, or Senior HR Generalist role
•Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes
•Proven experience independently owning and improving HR processes, not only supporting their execution
•Ability to assess existing practices, identify what needs to change, and drive improvements from idea through implementation
•Strong employee relations experience and confidence handling complex or sensitive individual cases
•Comfortable being a visible and approachable HR presence for employees while partnering effectively with senior managers
•Strong ownership, judgment, communication, and stakeholder management skills
•Comfortable working in an evolving environment where processes and ways of working are still being developed
•Fluent English
Nice to have
•Experience building, transforming, or localizing HR practices
•Russian
Conditions
•EU-based employment contract
•3-Year Cyprus work visa with full support for relocation and visa processes, including assistance for family
•EU passport; opportunity to obtain an EU passport after 4 years of residence
•Full relocation package: flights to Limassol for the candidate and family, a company-covered apartment for the first month, and relocation support
•Transparent performance reviews twice a year, with bonus opportunities and salary adjustments
•Private medical insurance for the candidate and family
•Corporate mobile plan with unlimited use in Cyprus and roaming included
•Mindfulness and well-being support, including psychological assistance with 50% coverage
•50% Coverage of school and kindergarten fees for children
•Fully covered sports benefits, access to in-house electric scooters, and bike rentals
•Cyprus provident fund, a long-term savings plan co-funded by the employee and the company, available after probation
•Professional growth support: language courses, conferences, training programs, and coaching
•Peer recognition program
•Benefits are provided in accordance with the company's policies and eligibility criteria

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