# GFR Accounting Helpdesk Administrator with French
Overview
We're Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. We offer colleagues a blend of working from home and our office, located in Kraków.
Benefits
•Private medical healthcare at LUXMED (including dentalcare) for you and your family
•Medicover sports card (Fit&More package)
•Life insurance financed by the employer
•30-minute lunch break included in the 8-hour working day
•Work in a highly professional and stimulating atmosphere
•Training & Buddy programme that will allow you to quickly adapt to your new role
•Wellbeing programme for employees
•Co-financing of monthly tickets for the public transport in Krakow
•Comfortable working environment in the office and the possibility of home office
•Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
•Employee referral programme
What's the job?
Responsibilities
•Daily contact with French-speaking vendors, stores, and the local finance team to resolve queries within agreed timelines
•Direct email and telephone communication in French and English
•Registering debit note disputes in dedicated systems
•Analysing responses from stores to support the resolution of debit note disputes
•Providing language support in communication between the accounting team and vendors, stores, and the local finance team
•Performing ad hoc tasks assigned by the manager
•Conducting telephone verification of vendors when creating or updating supplier accounts in the system
•Analysing various reports to monitor vendor queries that are currently under investigation or in the process of being resolved
What you'll bring
Qualifications
•At least 6 months of professional experience in customer service
•Very good knowledge of French (min. B2/C1)
•Communicative knowledge of English (min. B1)
•Interest in accounting and finance area
•Good communication and teamwork skills
•Good analytical skills
•Good at problem solving and results driven
•Experience in AP processes would be an asset
•Knowledge of MS Excel and SAP would be an asset
