About Smartcat
Smartcat provides an AI-powered platform that combines generative AI, human-in-the-loop workflows, and an Enterprise Skill Graph to help enterprises create, translate, and localize content at scale. Its digital AI teammates learn from people, content, and business strategies to support multilingual workflows.
Responsibilities
•Scope customer needs into technical plans with dependencies, acceptance criteria, and measurable outcomes
•Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements
•Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems while preserving content structure, metadata, and context
•Own production readiness, including secure data access, testing, error handling, monitoring, quality evaluation, and review routing; document solutions and agree on ongoing ownership
•Support customer enablement and adoption with Account teams, measure results against baselines, and identify valuable follow-on workflows
•Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities
•Automate localization of courses, training materials, and learning content from source files through review and delivery into customers' LMS platforms
•Connect CMS platforms to translation, review, and publishing workflows so new and updated website pages stay current across languages
•Localize campaign assets, emails, and product content, applying brand voice and terminology with market-specific review and approval
•Build quality checks and human review routing across workflows to meet customer requirements
Requirements
•Have a record of shipping software, integrations, or automation for enterprise customers; demonstrated ability matters more than a specific degree or years of experience
•Have hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging
•Have experience building AI workflows and evaluating quality, reliability, latency, and cost, including failure handling and human review
•Communicate clearly with technical and business stakeholders; scope ambiguous requests, explain tradeoffs, and manage expectations
•Take ownership through deployment, documentation, customer enablement, and adoption
•Use AI practically in engineering work
•Be willing to travel up to 40%
Nice to have: localization or translation technology experience
Conditions
•Travel up to 40%
•Smartcat has a team of 200+ people across 30+ countries, working through a hub-and-spoke model anchored in eight locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain
•The company is growing at 130% YoY and plans to scale beyond $100M in ARR and a $1B valuation
