About the role
At M&S, we're transforming how we use data, technology and customer insight to drive growth. This is an exciting opportunity to join our Digital & Technology Finance team and partner some of the most innovative and fast-growing areas of the business, including Data & AI, Sparks, Loyalty and Financial Services. As Finance Manager, you'll work closely with senior leaders to provide commercial challenge, strategic insight and financial leadership across a portfolio of high-profile investments and transformation programmes.
Responsibilities
•Partner the Data & AI and Customer (Loyalty & Financial Services) leadership teams, acting as a trusted advisor and providing financial insight, commercial challenge and strategic support that enables informed decision-making and delivery of long-term business goals.
•Lead budgeting, forecasting and planning activities across your functions, ensuring stakeholders have clear visibility of performance, risks, opportunities and investment priorities while driving accountability for financial outcomes.
•Evaluate and challenge investment proposals, business cases and transformation initiatives, ensuring robust financial assumptions, clear benefit realisation plans and strong returns on investment from significant strategic spend.
•Deliver insightful reporting and analysis for senior stakeholders, translating complex financial and operational data into clear recommendations that improve performance, influence decision-making and support future growth.
•Drive effective governance, financial control and risk management across major programmes, proactively identifying issues, influencing outcomes and ensuring investments deliver measurable value for M&S.
Requirements
•A qualified accountant (ACA, ACCA, CIMA or equivalent) with strong experience in commercial finance, business partnering or strategic investment support within a large, fast-paced organisation.
•An exceptional relationship builder who can influence, challenge and support senior stakeholders, developing credibility through proactive partnership, strong communication skills and commercial insight.
•Commercially minded and highly analytical, with the ability to interpret complex data, identify trends and opportunities, and translate findings into practical recommendations that drive business performance.
•Comfortable operating in a constantly evolving environment, managing multiple priorities simultaneously while remaining organised, resilient and focused on delivering high-quality outcomes.
Nice to have
•Experience supporting technology, digital, data, customer, loyalty, financial services or transformation functions would be advantageous, alongside a genuine curiosity for innovation and the future of retail.
Conditions and benefits
•To stay close to customers, our support teams are in the office three days a week, as we believe that skills are developed through collaboration and that spending time together makes us more creative and connected.
•20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
•Competitive holiday allowance with the option to buy more.
•Discretionary bonus schemes linked to your performance and ours.
•Strong pension and life assurance to help plan for the future.
•Tailored induction and training to support your development from day one.
•Exclusive perks and savings through our M&S Choices portal.
•Market-leading family policies, including parental, adoption and neonatal leave.
•24/7 wellbeing support, including virtual GP access and mental health services.
•One paid volunteer day a year to support a cause that matters to you.
