JLL

Facility Officer

In short

This role covers day-to-day facilities operations at a client site in Kulim, Malaysia, including vendor management, preventive maintenance, compliance, and client/stakeholder relations. It requires 24/7 emergency call-out availability and site attendance. The company is JLL, a global real estate and investment management services provider. Candidates need a degree in engineering or facilities management, or 5 years' experience in facilities, property, or hospitality management, plus strong organisational and interpersonal skills.

Job Description Summary
The Facility coordinator must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
•Responsible for site facilities operation.
•Establish Building Employment services Operational procedures and roll out for site staff
•Responsible for delivery of services in accordance with Client Management SLA
What this job involves:
Facilities Management
The Facility coordinator must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
•Responsible for site facilities operation.
•Establish Building Employment services Operational procedures and roll out for site staff
•Responsible for delivery of services in accordance with Client Management SLA
•Ensure compliance with all governmental regulations
•Initiative strategies to reduce the Building operation repair cost.
•Manage all in house/contract vendors to carry out the job as per SLA.
•Initiate and maintain Preventive Management Program
•Responsible on the follow up BAC/AR closure as per SLA
•Operation improvement (to manage day to day operation and issues arise)
•Execute minor projects and coordinating with contractors/vendors.
Client/Stakeholder Management
•Manage the key client team representatives effectively to ensure that expected service levels are achieved
•Build strong working relationships with key client representatives.
•Coordinate with stakeholders to ensure smooth delivery of programs and procedures
Procurement & Vendor Management
•Review the service practices of in house/contractors to deliver quality work practices and documentation.
Risk Management
•Protect the health and safety of staff and others.
•Ensure compliance with JLL programs and audit programs
Site Operations
•Plan and take responsibility for smooth operations of all Civil works pertaining to the facility
•24/7 emergency call support and site attendance is required
•Manage building scope and projects to ensure the quality and deliverables within the stipulated time
•Develop and implement innovation programs and processes that reduce costs, increase productivity and savings.
•Achieve Key Performance Indicators and Service Level Agreement targets
Emergency Call Out
•Stand by 24*7 for all emergency call outs, prepare incident reports
•Coordinate appropriate action for rectification including preliminary analysis of fault
Education and experience
Degree engineering, facilities management or 5 years' experience in facilities, property management, hospitality or related field. Experience working in building management will be an added advantage.
Skills and Competency
Excellent management and organisational skills, and good at meeting deadlines. Good Interpersonal skills.
Location
On-site – Kulim, Malaysia

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