JLL

Facility Executive-Soft Services

In short

This on-site role in Cyber City, Gurugram covers soft services facility management, overseeing housekeeping, dispatch, pantry, cafeteria, helpdesk, front office and mailroom operations while reporting to the Facilities Manager. It's a hands-on operational and administrative position at JLL, a global real estate and investment management services company, requiring vendor coordination, billing/invoicing liaison, and site audits. Candidates need at least 2 years of experience in facilities, property management or hospitality, graduation-level education, and strong communication and people management skills, working 6 days a week across two rotating shifts.

Job Location
Cyber City, Gurugram
Designation
Facility Executive – Soft services
Educational Qualification
Graduation Mandatory
Experience Required
Min. 2 years of experience in facilities, property management, hospitality, or related field
Shift Timings
2 Shifts: 11:00 AM to 8:00 PM & 1:00 PM to 10:00 PM
Cab Facility
No
Work Schedule
6 Days/week
Specific Skills
Looking for Soft Service executive with strong communication skills and proven expertise in managing corporate building environments.
Role Overview
•Reports to AFM/Facilities Manager; on-site point of contact during shift for stakeholders and clients.
•Handles site rounds, helpdesk calls, HK & M&E briefings, and daily reporting.
Key Responsibilities
•Support Facility Management team operationally and administratively.
•Administer SOPs for soft services; ensure timely reporting.
•Conduct site audits, floor walks, and track defect closures.
•Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
•Oversee consumables stock, inventory, and vendor coordination.
•Handle billing, invoicing, and liaison with client finance team.
•Coordinate boardroom bookings and VIP/client visit arrangements.
•Conduct facility rounds; coordinate with Housekeeping, Security, and Maintenance.
•Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
•Maintain logbooks and ensure daily FM sign-off.
Candidate Requirements
•Minimum 2 years' experience in facilities, property management, or hospitality.
•Knowledge of H&S regulations, vendor management, and basic M&E/BMS systems.
•Strong communication, people management, and budgeting skills.
•Detail-oriented, adaptable, and a strong team player.
Location
On-site – Gurugram, HR
Scheduled Weekly Hours
48

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot