Facilities Coordinator- JLL
What this job involves:
As a Facilities Coordinator, you'll be the connective tissue between client expectations and the day-to-day operations that keep a site running smoothly. You'll support the Integrated Facility Management team across customer service, operations, vendor relations, and finance, ensuring that every service delivered reflects JLL's commitment to excellence. You'll partner with facility managers, engineers, finance teams, and vendors to solve problems and keep deliverables on track. You'll be the first point of contact for guests, visitors, and employees, acting with professionalism and creativity when unique situations arise. This role is well suited to someone who thrives on variety, enjoys building relationships, and takes pride in delivering consistent, high-quality service.
What your day-to-day will look like:
•Cultivate and maintain positive working relationships with clients, JLL representatives, and service providers
•Coordinate special events in support of client or JLL initiatives, and provide support for guests, visitors, and employees
•Receive and dispatch work requests to technical staff and vendors, maintaining accountability for deliverables
•Manage and coordinate vendor performance, including tracking work order completion and validating invoices
•Assist with site inspections, operational audits, and maintaining accurate records
•Support budgetary requests, financial analysis, reporting, and purchasing, liaising with the JLL finance team
•Act as a liaison to JLL finance team and other account team members
•Support facility specific cost savings goals
•Help the team achieve SLAs and KPIs while continuously identifying opportunities to improve processes and client satisfaction
Required qualifications:
•HS diploma or GED
•1-3+ years of experience in facilities management, customer service, or a related operational role
•Excellent customer service skills and orientation
•Ability to consistently maintain professionalism under stressful situations, plan and manage work under time constraints, and multitask effectively while working independently
•Tech savvy, with proficiency in MS Office and ability to quickly learn new systems and platforms
•Strong organizational, presentation, and collaborative skills
Preferred qualifications:
•Familiarity with work order systems and vendor management processes
•Experience supporting financial reporting or budget tracking
•Demonstrated ability to work cross-functionally within a team environment
Schedule: M-F 8am-5pm
Location: On-site – Nashville, TN
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Benefits:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay
