About the Role
You will manage strategic enterprise customers and lead AI transformation initiatives. You will build executive relationships, define adoption frameworks, assess ROI and P&L impact, coordinate cross-functional programs, mitigate risks, identify expansion opportunities, and create reusable transformation materials.
Requirements
•5–9 years of strategic account management or transformation consulting experience with Fortune 50–100 companies.
•Experience building C-suite relationships and leading large-scale transformations.
•Change management and strategic-thinking expertise.
•Ability to translate capabilities into measurable outcomes and P&L impact.
•Executive presentation, communication, cross-functional coordination, and conflict-resolution skills.
•Background in management consulting or strategy advisory.
Responsibilities
•Manage a portfolio of customers and lead ROI and value initiatives.
•Set transformation vision and define jobs-to-be-done frameworks with customer leadership.
•Build C-suite relationships and advise executives on AI priorities.
•Conduct surveys and interviews to measure P&L impact and deliver ROI reviews.
•Orchestrate cross-functional customer programs, escalations, risk mitigation, and updates.
•Identify expansion opportunities and partner with sales on cross-sell and upsell initiatives.
•Create reusable decks, frameworks, and communications for transformation best practices.
Benefits
•Generous PTO and company holidays.
•Medical, dental, and vision coverage for employees and their families.
•16 weeks of paid parental leave.
•Fertility and family-planning support.
•Early-detection cancer testing.
•Flexible spending and dependent-care FSA options.
•Health savings account contributions for eligible plans.
•Wellness stipend.
•Company-wide and team off-sites.
•Company stock options.
•401k.
