Johnson & Johnson

Distribution Center Operations Specialist (Contract Employee / 契約社員)

In short

This role manages outsourced warehouse and delivery operations for medical devices at a Johnson & Johnson distribution center, covering vendor management, quality management, and cost/project management. It involves tracking KPIs, driving Lean-based productivity and cost improvements, supporting quality procedures and change management, and negotiating with suppliers and internal departments. The position is a fixed-term contract employee role based in Ota, Tokyo, Japan.

About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function: Non-Standard
Job Sub Function: Fixed Term Employee
Job Category: Non-Standard
All Job Posting Locations: Ota, Tokyo, Japan
Job Description
Engage in the following three areas of work (vendor management, quality management, cost management), carry out continuous improvement activities, and work toward stable operations; facilitate smooth communication with outsourcing partners to carry out improvement activities and projects.
Vendor Management (Outsourcing Partner Management)
•Understand warehouse and delivery operations related to medical devices, track KPIs with outsourcing partners in a timely and accurate manner, and identify, organize, and work toward resolving issues
•Understand the productivity and cost structure of each warehouse and delivery process, and use methods such as Lean to improve productivity and reduce costs
•Take preventive measures and corrective actions to achieve damage and error rate targets, and collaborate with outsourcing partner managers on activities such as Good Saves and 5S
•Respond flexibly and proactively to irregular cases according to business needs
•Acquire knowledge necessary for work related to EHS, SOX, and related laws and regulations, understand their impact on operations, and promote understanding among outsourcing partner leaders and dissemination to their teams
Quality Management
•Understand quality control processes based on internal rules and procedures, support outsourcing partners in developing their procedures, and serve as a point of contact for training
•Understand changes from overseas and manufacturers, domestic revisions, and other related matters, as well as higher-level documents, and be able to assess the impact of changes and handle corresponding changes to procedures and manuals
Operations Management: Business Requirements and Projects
•Coordinate and negotiate with various departments to smoothly advance business improvement projects (including cost reduction) with outsourcing partners
•Participate in supplier selection and contracting, and in outsourcing partner/supplier management; work with procurement to execute contract renewals and memoranda
•Monitor purchase order balances and confirm compliance with established standards
•Identify priority issues in warehouse and delivery operations, determine necessary corrective actions, and take appropriate action
•Participate in internal change management processes involving operational changes, and lead coordination and information sharing within the team and with other DC members
Required Skills: (not specified)
Preferred Skills: (not specified)

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