Job Description
•Be the Digital Process Champion (SPOC): Act as the Single Point of Contact (SPOC) for our digital end-to-end core processes, driving regional standardization based on global GTM concepts and IT stacks.
•Collaborate, Influence & Build Bridges: Work in close partnership with regional business teams to align strategies, bridge solutions, and promote collaborative improvements.
•Consult and Empower: Advise regional business stakeholders on our pre-sales solutions. Ensure high user adoption by tracking performance metrics.
•Support Regional Strategy Implementation: Actively participate in regional rollouts, planning and post-go-live support.
•Enhance Service Delivery & KPI Reporting: Provide local support to optimize services, offering insightful KPI analysis to stakeholders.
Qualification
•Education: A relevant university degree (e.g., Business Administration, IT).
•Experience: Minimum 3 years in consultancy or support roles for enterprise solutions.
•Global Mindset: Ability to work effectively in cross-functional, global teams.
•Key Tooling: Familiarity with Agile methodology, JIRA.
•Communication: Exceptional presentation skills, fluent in English.
•Adaptability: Availability for occasional business travel.
Benefits
•Flexible working time
•Hybrid work model
•Extra days off
•Private health insurance
•Opportunities for learning and development
You will have the chance to improve quality of life across the globe with innovative products for craft, industry, home, and garden.
