Sysco GB

Desk Based Account Manager

In short

Remote Account Manager role for Fresh Direct (part of Sysco GB), managing a portfolio of independent foodservice customers in a contact centre sales team. The job focuses on driving sales growth, building customer relationships, winning back lapsed accounts and hitting KPIs/targets, with progression opportunities into Field Sales. Requires previous sales/telesales experience, strong communication and negotiation skills, and comfort with Microsoft Office; pays a basic salary plus quarterly and annual bonuses.

WE'RE HIRING: ACCOUNT MANAGER – REMOTE
£29,902 Basic Salary + Quarterly Bonuses of up to £2,000 + Annual Bonus Opportunities!
Responsibilities
•Driving Sales Growth: Identify opportunities to increase sales, grow customer spend and maximise profitability across product categories.
•Building Strong Relationships: Develop trusted customer partnerships that encourage loyalty, retention and long-term business growth.
•Winning Back Customers: Re-engage lapsed customers and turn missed opportunities into profitable sales.
•Spotting New Opportunities: Identify potential new business and work closely with colleagues to convert leads into successful accounts.
•Using Data to Win: Analyse sales performance, margins, customer trends and market insights to make commercially smart decisions.
•Delivering Results: Work towards KPIs and sales targets while maximising customer satisfaction and business performance.
•Managing Accounts Effectively: Monitor customer activity, identify risks and develop account plans that support sustainable growth.
Every conversation is an opportunity to strengthen a relationship, win more business and make a difference!
Requirements
•Passionate about sales, motivated by targets and confident building lasting customer relationships.
•Previous experience in sales, telesales or a structured sales environment.
•A proven ability to achieve targets and deliver results in a competitive marketplace.
•Excellent communication, active listening and relationship-building skills.
•Strong negotiation skills and a good understanding of commercial opportunities.
•A proactive, organised approach with the ability to manage multiple priorities.
•Confidence using Microsoft Office, including Excel, Word and PowerPoint.
•The ability to analyse information, identify opportunities and turn insights into action.
•A positive, self-motivated attitude and the ability to work independently and as part of a team.
About the role
Fresh Direct is looking for a talented, ambitious and results-driven Account Manager to join our busy contact centre team. This is an opportunity to build your career with a leading foodservice business, manage your own portfolio of customers and unlock exciting opportunities for progression into Field Sales and beyond. As an Account Manager, you'll take ownership of a portfolio of independent customers, building strong relationships while driving sales growth, customer loyalty and profitability.
Benefits
•Competitive Earnings – £29,902 basic salary, plus quarterly bonuses of up to £2,000 and the opportunity to earn an annual bonus.
•Remote Working – Enjoy the flexibility of working remotely.
•Amazing Food Discounts – Great discounts on a fantastic range of food and award-winning products.
•Generous Holiday Allowance – Plus the option to purchase additional holidays.
•Recognition and Incentives – Get recognised and rewarded for your achievements.
•Pension Benefits – A pension scheme to plan for your future.
•Real Career Progression – Develop your skills and explore opportunities to progress into Field Sales and beyond.
•A World of Opportunity – Join Fresh Direct, part of Sysco, the world's leading foodservice business.
About Fresh Direct
Built on a passion for food and feeding the nation, Fresh Direct is dedicated to making life as easy and efficient as possible for the chefs, cooks and caterers it serves across the country. It is the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs' menus.

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