Plaid

Data Science Manager (Fraud)

In short

This role leads customer-facing data science and fraud product analytics at Plaid, setting the team's roadmap, defining metrics, and coaching data scientists. It requires deep expertise in fraud/risk domains, product analytics, and technical depth in Python, SQL, statistics, and applied modeling. The manager balances hands-on technical contribution with team leadership, mentoring, and cross-functional collaboration with Product, Engineering, and GTM.

About the Role
You will lead customer-facing data science and fraud product analytics. You will set the team's roadmap, define metrics and reporting practices, establish customer-analysis processes, identify product opportunities, review analytical work, investigate critical issues, and coach data scientists.
Requirements
•Experience managing, mentoring, and developing data scientists.
•Deep expertise in fraud, risk, or related domains.
•Experience in product analytics, metric design, and measuring product performance.
•Experience partnering directly with customers on data-driven insights and solutions.
•Technical depth in Python, SQL, statistics, product analytics, and applied modeling.
•Ability to set technical direction and deliver complex initiatives through a team while remaining hands-on.
•Communication and cross-functional collaboration skills.
Responsibilities
•Set a 6–12-month roadmap with Product, Engineering, and GTM.
•Define product metrics, underlying data, reporting, and alerting practices.
•Establish repeatable processes for customer retrospectives and proofs of concept.
•Identify recurring fraud signals and product opportunities.
•Review analytical designs, data models, code, and model evaluations.
•Contribute directly to critical customer investigations.
•Coach data scientists through feedback, performance discussions, and growth opportunities.
•Define, evaluate, and improve Fraud product performance.
•Translate customer insights and fraud analyses into scalable product capabilities.
•Lead and develop a high-performing team.
Benefits
•Equity and/or commission
•Medical insurance
•Dental insurance
•Vision insurance
•401(k)

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot