About
Nespresso serves both B2C and B2B customers, aiming to provide them with the best possible customer experience. As a B Corp-certified company, it works to protect the future of coffee by caring for the environment, coffee growers, employees, and local communities.
Responsibilities
•Monitor marketing operations performance through regular business KPI tracking and dedicated reporting
•Analyze the impact of marketing operations and recommend ways to optimize results
•Support Acquisition, Retention, and E-commerce teams in analyzing customer behavior throughout the customer lifecycle
•Create targeting for B2B marketing communications, including mailings, emails, SMS, and outbound calls, and support teams in developing these communications
•Use B2B data to provide business insights and establish test-and-learn processes to measure and optimize actions
Requirements
•Currently pursuing a Bac +4/+5 degree in statistics, marketing, data, or a related field
•Strong analytical mindset
•Advanced Excel skills and knowledge of SQL
•Strong customer-service orientation, listening skills, and results focus
•Team-player mindset
•Curiosity, adaptability, rigor, autonomy, and attention to detail
Nice to have
•Adobe, Power BI, and Knime
Conditions
•Six-month full-time internship
•Starting in January 2027
•Gross compensation of €1,200–€1,500, depending on education level
•75% reimbursement of transportation costs
•Two days of remote work per week are possible
