Customer Service Representative (Danish speaking) - Remote
Job Description
We're a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world's most recognized brands, helping them grow through technology and integrated solutions.
As a Customer Service Representative in Barcelona (Remote), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.
Career Growth and Personal Development
This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.
What You Will Do in This Role
As a Customer Service Representative, you will:
•Provide accurate information to our customers.
•Logging and follow up of correct and valid orders or requests.
•Delivery of high caliber customer service on post-sales requisitions (logistics, warranties, refunds…).
•Capturing of all required data elements in CRM as required by client's training, policies and procedures.
Your Qualifications
Requirements:
•Proficient or bilingual in Danish + advanced English
•Excellent communication skills in a variety of customer facing situations
•Good team player with drive for success
•Previous experience in similar position is a plus
What's in It for You
In this role, you'll benefit from:
•Full-time (39 hours/week) fixed term contract, Monday to Friday (09:00–18:00)
•Salary of €19,623.94 gross/year + up to €1,500 gross/year in bonus
•Remote from anywhere in Spain
•Referral bonus opportunities
•Fully paid training on the company and your project
•Career development programs and specialized courses
Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: Danish (Required), English, Swedish
