Gsknch

Customer Marketing Manager

In short

Customer Marketing Manager role at Haleon, a global consumer health company, focused on delivering in-store commercial solutions and promotional programs for OTC products with a major Benelux retailer. The role bridges Key Account Managers and Brand Managers, requiring 1-2 years of experience in customer marketing, project management, and promotional development. Full professional proficiency in Dutch plus English is required, and the position supports remote work.

About Haleon
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the Role
The Customer Marketing Manager will deliver world-class in-store commercial solutions along the shopper journey, based on customer, shopper, and expert insights. The role involves developing an optimal promotional program for our customers, ensuring excellent in-store execution of all promotions and brand themes, and supporting the development of strategic brand and account plans. The Customer Marketing Manager will be a strategic partner for Key Account Managers and Brand Managers, creating joint business planning and serving as the key contact person for retailers' category and trade marketing management.
Responsibilities
•Lead promotional projects for OTC for one of our major retailers in the Benelux based on shopper insights and retail analyses together with the NRM team.
•Manage deadlines for promo development and act as the key contact for 3rd party agencies.
•Support joint business planning and ensure effective execution of promotional calendars.
•Drive in-store excellence measurements and operational excellence.
•Responsible for the execution of the marketing mix, driving conversion while being consistent with Haleon customer and brand positioning.
•Continuously improve the effectiveness of in-store POS materials and find new ways to drive category growth with key retailers.
•Build strong key account and brand plans together with Brand Marketing and Key Account Manager.
•Analyze market data information and promotional effectiveness, and determine knowledge gaps in shopper behavior.
•Support the Customer Marketing team in their day-to-day activities to ensure an aligned Customer Marketing strategy for BNL.
Requirements
•1-2 years of proven experience in customer marketing, project management, and promotional development.
•Strong understanding of shopper insights, retail analyses, and key account strategies.
•Excellent presentation and communication skills.
•Ability to manage budgets and analyze promotional effectiveness.
•Ability to build relationships with key customers and internal stakeholders.
•Innovative mindset with a focus on continuous improvement and driving category growth.
•Full professional proficiency in Dutch, English is needed on-top.
Benefits
•An exciting opportunity to make a positive impact on global health.
•A recognition program celebrating employees' contributions.
•Generous Holiday Allowance.
•Support for car/public transport commute allowance.
•Comprehensive paternity/maternity leave cover.
•Support for remote work arrangements.
•Flexibility in work schedule to accommodate personal needs.
•Competitive pension scheme.
•International career development opportunities.
Compensation
EUR 50,842.00 - EUR 69,908.30
The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations.
Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

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