Monzo

credit risk oversight manager

In short

This role oversees credit risk at a UK fintech bank, analysing lending product performance, building monitoring metrics, and providing second-line assurance and challenge on credit strategies. It requires strong credit risk management experience in consumer or small business lending, hands-on work with credit scorecards and NPV models, and SQL skills. The position is based in London or Cardiff, UK, with distributed/remote working within the UK, and pays £79,900–95,000 plus incentive awards.

About Monzo
Monzo offers personal and business bank accounts, joint accounts, accounts for 16–17 year olds, a free kids account, credit cards, savings and investment products, and pension consolidation in the UK. It aims to make money work for everyone by solving problems through banking products and services.
Responsibilities
•Provide ongoing oversight of credit risk by analysing lending product performance, developing and enhancing monitoring metrics, and contributing to relevant committees and forums
•Partner with first-line teams on credit strategy changes, new product launches and pilots, ensuring products meet the Risk Appetite
•Deliver data-driven insight, feedback, challenge and actionable counter-proposals on credit strategies to support management decisions and better customer outcomes
•Lead second-line assurance work on thematic reviews
•Collaborate with model validation and model development teams to understand the models underpinning credit strategies
•Provide credit expertise and input to strategic projects and critical company-wide processes, including stress-testing and forecasting
•Support the maintenance and embedding of the Credit Risk Framework
•Take a balanced and proportionate approach to risk management and help make risk management part of everyone's day-to-day role
Requirements
•Strong background in credit risk management within consumer or small business lending
•Proven analytical skills, including interrogating data, building monitoring and identifying early indicators of trends
•Hands-on experience and/or understanding of using credit risk scorecards and NPV models to develop credit decision strategies
•SQL or similar is a must-have
•Ability to communicate problems and solutions clearly, verbally and in writing, including complex issues to non-experts
•Track record of building and maintaining trusting stakeholder relationships while providing effective and respectful challenge
•Passion for technology and enthusiasm for Monzo's work
Nice to have
•Experience in unsecured products such as credit cards, loans or overdrafts
•Experience with a data visualisation tool such as Looker, PowerBI or Tableau
•Interest in exploring AI tools to improve credit and risk management processes
Conditions
•Location: London, Cardiff, UK
•£79,900–95,000 plus performance-tied Incentive Awards
•£1,000 annual learning budget for books, training courses and conferences
•Home-working setup provided; employees receive Macbooks, and fully remote workers receive extra support for their work-from-home setup
•Flexible working hours
•London office or distributed working within the UK, with ad hoc meetings in London
•The application process includes a take-home task
•The hiring process takes around 4–8 weeks

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