About the Role
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Reporting to the Area Manager Turkey, Central Asia and Azerbaijan, the incumbent will act as IATA's representative in Kazakhstan and other appointed countries, and will be responsible for the delivery of IATA's agenda and the achievement of the set objectives in them.
Responsibilities
•Contributes to building and maintaining pro-active, professional and top management level relationships with member airlines (including the local representatives of foreign airlines) and other industry stakeholders, including airports, ANSP authorities, suppliers and service providers in the assigned countries or region, as well as with non-member airlines in both the passenger value chain and the cargo supply chain
•In coordination with the Area Manager, participates proactively in building and maintaining effective relationships with politicians (e.g. legislators and government ministers) and government officials, at both the policy and working levels in all relevant parts of the host government (e.g. Transport, Finance, Foreign Affairs, Environment, Trade ministries and regulators (CAA))
•In coordination with the Area Manager, promotes IATA's policies, positions, objectives, activities, services and products amongst airlines, governments, regional organizations and other industry stakeholders
•Works closely with the Regional Affairs team in Madrid and monitors and reports on aeropolitical, economic and commercial developments in the region of Central Asia, taking or recommending actions which are consistent with IATA's policies and objectives
•Works closely with the Global Delivery Center (GDC) Europe (EU); supports IATA Settlement Systems (ISS) customer stakeholder management with airlines, travel agents and forwarders; responds quickly and effectively to any market issues which may put members' funds at risk
•Coordinates with the relevant member(s) of the Regional Leadership Team (RLT) and the other staff from the local office regarding the local implementation of global projects and programs according to the current strategy of IATA
•Ensures corporate fiscal, legal and regulatory compliance in the country
•Performs representative duties on behalf of IATA as authorized by the Area Manager
•Coordinates closely with the Regional Affairs and the relevant member(s) of the RLT regarding marketplace communications, especially those related with politically sensitive issues, inclusive about defaults of either agents or airlines
•Coordinates and delivers, in conjunction with relevant member(s) of the RLT and local team members, commercial and business development activities in Central Asia to achieve the regional commercial targets
•Gathers, and reports to the Area Manager and the RLT, all relevant local information which impacts the aviation industry
•Identifies media and other advocacy opportunities supporting IATA objectives and reports those to the Area Manager and the Regional Affairs
•Supports the organization of IATA's events in Central Asia and represents IATA at local or regional industry events
•Serves as a facilitator and host for visits of IATA senior managers and/or subject matter experts
Requirements
•A University degree in Business Administration, Political Science, or any other relevant discipline
•Minimum of 10 years of professional experience, with at least three years (small countries) to five years (large countries) of experience in a similar role
•Talent for building relationships and managing political/advocacy campaigns
•Well-developed negotiation and lobbying skills, and a high level of cultural intelligence
•Entrepreneurial flair with a strong sense of commercial acumen
•Sound knowledge of information technology systems and their applications
•Excellent interpersonal and communication skills; excellent oral and written communication skills in English and Russian
Nice to Have
•Advanced University degree would be an asset
•Industry experience is a plus
•Knowledge of other languages would be an asset
Conditions
With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
