POSITION SUMMARY
The Coordinator, MICE Events is responsible for supporting the operational setup & dismantling of events across all venues and coordinating and implementing all aspects of the company's Security and Health & Safety policies, ensuring its compliance with all relevant legislation.
PRIMARY RESPONSIBILITIES
•Ensure a safe workplace environment (Event Venues) without risk to health
•Ensure that all Health & Safety policies, procedures, rules, and regulations are adhered to and are communicated
•Ensure that all third parties and sub-contractors comply with the Health & Safety standards and regulations, including Work Permits
•Ensure that all agreed action points are completed within deadlines
•Keep up to date with all MICE Team members of relevant events
•Participate in weekly meetings when required to report on relevant matters
•Liaise with suppliers, organisers, and subcontractors
•Adhere to all company policies and procedures
•Report accidents, injuries and unsafe work conditions to superiors and relevant departments
•Report any safety violations, suspicious behaviour, or incidents to the appropriate supervisor or Security personnel
•Monitor contractor whereabouts to ensure adherence to safety and security protocols. Notify Security for assistance if contractors fail to comply with instructions
•Ensure contractors adhere to all house rules, including no smoking on the property and no use of staff break rooms or other restricted areas. Report non-compliance to Security for assistance
•Escort contractors/vendors post-task, back to the staff entry point and inform Security when their work has concluded
•Ensure safe systems of work are implemented
•Maintain good relationships with organisers and subcontractors in order to get the best service possible
•Perform other reasonable job duties as assigned by superiors
•Be familiar with the premises' safety and emergency procedures to guide contractors appropriately
•Ensure all emergency access & egress routes and doors remain free and accessible during contractor or vendor activities
•Report any changes following site observations before and after the events
•Ensure event logistics coordination with Supply Chain, Property Services, Entertainment and Transportation Department
•From time to time, management may change certain tasks based on synergies due to business requirements and operational changes
QUALIFICATIONS
Experience
•At least 2 years working experience in a similar capacity at a 5-star hotel/resort or large commercial property, industry building
•Health and Safety related work experience
Education
•Diploma in Electrical, Building Services, Mechanical or other rated disciplines, or equivalent professional training
•NEBOSH General or Construction Certificate
•Candidates without related certificates but with solid experience will also be considered
Skills/Competencies
•Ability to make sound decisions and perform other duties as and when required last-minute and at time of an emergency
•Excellent interpersonal/presentation skills are required to deal effectively with all levels of staffs, contractors, suppliers, and vendors
•Hands-on and possess good problem-solving skills and attention to details
•Independent and able to work with minimal supervision
•Ability to work under pressure and meet deadlines
•Ability to work flexible shifts, including overnight weekends and holiday on rotation basis
•Good health, physically fit and excellence in personal grooming and presentation
•Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint, etc.)
JOB REQUIREMENTS
•Ability to work flexible shifts, including overnight weekends and holidays on rotation basis
•Flexible and accommodating as this role may occasionally require working beyond regular hours
KEY PERFORMANCE INDICATORS
•Health & Safety requirements are strictly adhered to before, during and after the event
•Health & Safety Checklists and Work Permits are completed in a timely and correct manner
•Event set-up and dismantling timelines are met, while adhering to Security and Health & Safety requirements
•Events are successfully and safely completed
PERSONAL COMPETENCIES
•Displays a high commitment to delivering results
•Leads others to achieve business objectives
•Communicates effectively
•Achieves agreed objectives and accepts accountability for results
•Displays the highest level of integrity
•Ability to maintain discretion
•Self-motivated
•Approachable
