Wargaming

community manager for online games

In short

Community Manager для World of Tanks Blitz в Wargaming — ведение коммуникации с RU/UA-сообществом в Discord, Telegram, Instagram, YouTube, TikTok, стримы и публичное представление проекта, сбор и анализ фидбека игроков для команды разработки. Компания — геймдев-издатель, штаб-квартира в Никосии, работа гибридная (2–3 дня в офисе). Требуется свободное владение украинским и русским, английский от B2, опыт работы с соцсетями и Discord/Telegram, готовность появляться на камере и вести стримы. Позиция не предполагает поддержки релокации и иммиграции.

О компании
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. It operates in the gaming industry and develops free-to-play titles including World of Tanks, World of Warships and World of Tanks Blitz for major gaming platforms.
Задачи
•Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms
•Communicate with players online and participate in offline community activities
•Host streams and represent World of Tanks Blitz publicly
•Prepare and publish news, event and update announcements, campaign communications and other content for social media platforms
•Adapt communications to different platforms while maintaining the project's tone of voice
•Develop community engagement activities, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats
•Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions
•Collect, verify, structure and communicate player feedback to the relevant teams
•Prepare regular community digests for Development and reports upon request
•Participate in content and communication planning
•Attend meetings with Development and Publishing, including balance discussions, to represent players' needs, expectations and concerns
•Help the team make decisions based on real player experience
•Escalate critical issues and participate in crisis communication processes
Требования
•Strong knowledge of World of Tanks Blitz and the games industry
•English at B2 level or higher
•Fluency in Ukrainian and Russian
•Experience working with Discord, Telegram and social media platforms
•Strong written and verbal communication skills
•Confidence in communicating with an audience and appearing on camera
•Willingness to host streams and act as a public representative of the project
•Ability to analyse player feedback, identify recurring issues and formulate clear insights for the team
•Ability to represent players' interests while understanding and explaining the business perspective
•Willingness to learn quickly and adapt to change
•Easy-going and genuinely interested in working with people
•Open-minded and interested in different opinions and approaches
•Independent, proactive and result-oriented
•Calm communication in difficult or emotional situations
•Ability to clearly explain and defend a position without being conflict-driven
•Flexible and open to learning new tools and formats
•Reliable team player who cares about both the result and the process
•Genuine interest in the project and willingness to develop it together with the community
•Nice to have: experience with WoT Blitz or WoT PC
Условия
•Hybrid work with 2–3 days from the office
•This role isn't eligible for relocation & immigration support
•21 Days annual leave, with additional days based on years of service up to 25 days
•Additional paid time off, including 5 Personal Days, Birthday Leave, Marriage Leave and Compassionate Leave
•Sick Leave with 10 days top-up to statutory allowance per year
•Maternity Leave with 18 weeks top-up to statutory allowance per case
•Career development and education opportunities within the company
•English Language courses fully covered by the company upon Manager's approval
•Private Health Care
•Mental well-being program
•Onsite gym and spa
•Free parking close to the Nicosia offices, based on availability
•Free drinks-equipped kitchen in every floor building
•Eurobank benefits, if applicable
•Employee discounts
•Personal Gaming Account
•Onsite canteen with subsidized prices for food and drinks
•Company events and Social Clubs
•Seniority Awards
•Referral program with a reward for recommending talents

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