About the role
The "Application Operations" group is part of LBBW's IT Delivery organisation. In addition to processes and tools for application operations, the group is responsible for production operations on Azure and Workload Automation, and works closely with external providers. As a "Senior Cloud Engineer Application Operations (Azure)", you are responsible for operating our production applications and workloads in Microsoft Azure.
Responsibilities
•Operating and monitoring production applications and services in Microsoft Azure using Dynatrace; creating dashboards and alerts and deriving optimisation measures
•Analysing incidents in Incident and Problem Management, conducting root cause analyses and resolving issues sustainably
•Automating recurring operational tasks through scripting (e.g. PowerShell, Python), Infrastructure as Code (e.g. Terraform) and configuration management (e.g. Ansible)
•Developing and operating CI/CD pipelines in Azure DevOps or GitHub Actions and helping shape modern deployment strategies
•Ensuring the security and availability of applications
•Supporting the planning and implementation of scaling concepts, performance tuning and capacity planning for business-critical applications
•Creating and maintaining operational documentation, runbooks and knowledge base articles to ensure smooth day-to-day operations
•Working closely with development teams and business units and contributing the operations perspective to architecture and design decisions
•Supporting the operational handover of new solutions from projects into day-to-day operations, while ensuring Operational Readiness
•Taking part in on-call services to ensure the availability of our applications in a 24x7 environment (by agreement)
Requirements
•Successfully completed degree in business informatics or computer science, or an equivalent qualification
•Several years of experience operating business applications in Microsoft Azure, ideally in a complex or regulated environment
•Very good knowledge of observability options in cloud environments and of the targeted use of metrics and logs for troubleshooting
•Good knowledge of relevant Azure services, for example App Services, Functions, AKS, Azure SQL, Storage, Key Vault and Service Bus, as well as a solid understanding of modern cloud architectures such as microservices, containers and event-driven architecture
•Confident use of Infrastructure as Code, for example Terraform, and scripting skills in PowerShell and/or Python
•Experience building and operating CI/CD pipelines with Azure DevOps or Jenkins
•Solid knowledge of Windows Server and Linux, as well as a basic understanding of networking and security concepts in Azure
•Familiarity with ITIL practices such as Incident, Problem and Change Management, as well as a structured and reliable approach to work
•An analytical, solution-oriented and independent approach to work, and the ability to keep an overview even in critical situations
•Clear, audience-appropriate communication with development teams, business units and management, and the ability to explain technical matters clearly
•A team-oriented attitude and willingness to share knowledge with others
•Basic willingness to take part in on-call services
•Very good German and good English skills, both spoken and written
Nice to have
•Relevant Microsoft certifications such as AZ-104, AZ-400 or Azure Solutions Architect
Benefits
•Modern talent management for career development
•Active support for a good work-life balance (including flexible working hours, sabbaticals and the option to work partly remotely or from home)
•Attractive company pension scheme
•Comprehensive health management (including partnerships with fitness studios, an occupational health service and preventive medical check-ups)
•Attractive leasing options, e.g. a company bike, tablet or smartphone
•Great lunch options (organic, vegetarian or vegan)
•Several childcare centres