Company
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. With offices across North America, MMA combines a personalized local consultant service model with the global resources of Marsh McLennan (NYSE: MRSH).
A day in the life
As Client Service Specialist on the Service Center team, you'll:
•Support Producer and Marketing Account Executive, if applicable, by serving the larger and/or more complex clients and/or be viewed as a leader and resource by colleagues and peers who provides exceptional client service and serves as a mentor to others
•Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives
•Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate
•Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive
Our future colleague
We'd love to meet you if your professional track record includes these skills:
•Bachelor's degree or equivalent education and related training
•Five years of relevant insurance industry experience
•Appropriate insurance license(s)
•Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
•Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale
•Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
•Ability to travel, occasionally overnight
These additional qualifications are a plus, but not required to apply:
•Advanced Degree
•Industry Designations
Valuable benefits
Some benefits included in this role are:
•Generous time off, including personal and volunteering
•Tuition reimbursement and professional development opportunities
•Charitable contribution match programs
•Stock purchase opportunities
