Havas

Client Service Manager

In short

A media agency (Havas Media Czech Republic) in Prague is hiring a Client Service Manager to act as the main point of contact for clients, coordinating media planning, digital, programmatic and social teams across campaign delivery, reporting and KPI tracking. The role requires at least 3 years of experience in a media, digital or advertising agency or client service, fluent Czech and English, and the ability to manage multiple projects and client relationships simultaneously. Work is hybrid, based at Havas Village in Forum Karlín, Prague, under a temporary contract.

Agency
Havas Media Czech Republic
We are looking for an experienced Client Service Manager to join our media team, who will act as a strategic partner for our clients and help them achieve their business and marketing goals through effective media solutions.
In this role you will manage client relationships, coordinate internal specialists and ensure smooth campaign delivery from brief to final evaluation. You will work closely with local and international teams and look for opportunities to bring even greater value to clients.
What will you do?
•Build and develop long-term relationships with clients and be their main point of contact
•Understand clients' business and marketing goals and translate them into effective media strategies
•Coordinate collaboration between the client and internal teams (Media Planning, Digital, Programmatic, Social and other specialists)
•Communicate with local and international stakeholders
•Manage campaign execution from brief to final reporting
•Oversee fulfillment of agreed KPIs and campaign business goals
•Identify opportunities for optimization and development of client collaboration
•Prepare presentations, reports and strategic recommendations for clients
•Coordinate budgets, timelines and priorities across multiple projects simultaneously
•Ensure quality and accurate reporting for local and global clients in line with required standards
•Participate in building long-term partnerships
Who are we looking for?
•At least 3 years of experience in a media, digital or advertising agency, or in client service
•Understanding of media planning, digital channels and basic media metrics
•Ability to lead client meetings and present results and recommendations
•Excellent communication and presentation skills
•Fluent in Czech and English
•Ability to effectively manage multiple projects simultaneously
•Analytical thinking and comfort working with data
•Proactive, solution-oriented, able to follow things through to completion
•Diligence, organizational skills and attention to detail
Advantageous
•Experience with international clients or global structures
•Overview of digital media platforms and advertising ecosystems
•Experience evaluating campaigns and data analysis
•Knowledge of integrated marketing communication
What do we offer?
•The opportunity to work for leading local and international brands
•Work on integrated media campaigns across channels
•Access to global know-how and best practices within the Havas group
•Collaboration with experienced specialists across media, digital, data and strategy
•An environment that supports collaboration, knowledge sharing and professional growth
•Space for own initiative and career development
•Havas Village facilities at Forum Karlín and a hybrid work regime
•Informal working environment
•Pets-friendly office
•Yoga and CrossFit directly in our gym
•Language courses
•Internal educational programs and development platforms within the Havas group
What does the selection process look like?
Send us your CV and we will be happy to meet you. First a short phone interview with HR, followed by 1-2 rounds of meetings with the hiring manager and future colleagues.
Contract Type: Temporary

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