Aztecgroup

Client Relationship Manager I

In short

This role administers a portfolio of fund structures, overseeing client onboarding, AML/KYC compliance, Luxembourg transfer agency operations, and periodic financial statement filing for a fund administration company. It requires a relevant professional qualification (ICSA Diploma or equivalent), proven financial services experience, some people management experience, and the ability to act as a "B" level Authorised Signatory. The position also involves client relationship management, billing oversight, and supervising and developing junior staff. Work is hybrid, based in Southampton.

About the role
Reports to the Senior Financial Reporting Manager.
The purpose of this position is to administer a portfolio of Fund structures in conjunction with the Senior Financial Reporting Manager and Financial Reporting Managers.
Key responsibilities
•Act as first point of contact for administrative matters for a number of fund structures within a team
•Manage the onboarding and subscription process for investments into underlying private equity and alternative investment funds, including AML/KYC compliance, legal documentation review, and stakeholder coordination through to execution
•Lead and oversee all Luxembourg transfer agency operations, ensuring the accurate processing of investor transactions, maintenance of shareholder registers, completion of AML/KYC requirements, and delivery of high-quality investor services whilst maintaining compliance with applicable regulatory standards
•Co-ordinate legal, tax and other professional advice
•Attend and minute client board meetings and shareholders meetings
•Ensure the preparation, review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines
•Act as "B" level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
•Assist with billing information for clients including analysis of time spent, including the management of aged debtors
•Supervise and assist in the training and development of staff
•Participate in the appraisal process for members of staff
Skills, knowledge, expertise
•The candidate should hold a relevant professional qualification (ICSA Diploma level or equivalent)
•The candidate is required to have proven financial services experience
•Strong technical financial services knowledge (to be supported through the Aztec Academy)
•Some people management experience
•Evidence of managing a small client relationship or part of a major client relationship
•Act as a "B" level Authorised Signatory
Benefits
In addition to a competitive salary, benefits for permanent roles may include:
•Discretionary bonus scheme
•Flexible, hybrid working
•Ability to work abroad for up to 3 weeks per annum
•Generous holiday allowance
•Pension scheme
•Private medical insurance, including eye care
•Life assurance (death in service and critical illness benefit)
•Worldwide travel insurance
•Health and wellbeing programmes
•On-site parking

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