Description
The incumbent will be responsible for presentation of Bank services to the clients.
Responsibilities
•Provide consultation to clients and duly present any service offered by the Bank
•Make transactions
•Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy
•Process bank, deposit and card accounts opening, provide issued plastic cards
•Track client account turnover, offer (sell) new banking services
•Act as intermediary in "client-Bank subdivisions" relations
•Prepare and provide account statements, confirmations and handouts to clients
•Receive and report to line manager clients' signals, proposals and complaints regarding any of banking services
•Report to line manager
Requirements
•University degree. Specialization in accounting, finance, economy is desirable
•At least 1 year of work experience (from which at least 6 months in customer service)
•Good knowledge of basic banking and accounting principles
•General understanding of banking and civil legislation
•Good knowledge of Microsoft Office package
•Knowledge of AS-Bank 4.0 Operational Day is desirable
•Knowledge of Armenian, Russian and English
•Excellent communication skills and polite manners
•Detail oriented and alert
•Excellent teamwork skills
•Ability to quickly navigate and make decisions in conflict situations
•At least 1 year of work experience in Ameriabank
•Please inform your direct manager before applying for the job
Conditions
•Employment term: Permanent
•Working hours 10:00-22:00
•40 hours per week
