# Overview
Mitel is seeking a highly motivated and experienced Channel Account Manager (CAM) to drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA). The CAM will be responsible for developing and managing key relationships with Mitel's value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs) in the region. The ideal candidate understands the local telecom and unified communications (UC) market, has strong channel expertise, and can support partners in navigating Mitel's on-premise solutions portfolio.
Responsibilities
•Channel Partner Engagement - Identify, onboard and enable new channel partners in alignment with Mitel's growth strategy in KSA
•Manage and grow existing channel base and increase market penetration
•Sales Execution - own the channel sales quote for allocated partners and meet or exceed revenue targets
•Develop and execute joint business plans with partners
•Drive deal registration, pipeline development and forecast accuracy
•Partner enablement - ensure partners are trained and certified on Mitel Solutions
•Support sales and technical enablement events, workshops, local roadshows
•Market Intelligence - stay informed on competitive activities, market dynamics and customer demands specific to KSA
•Understand and navigate local regulatory environments
•Build trusted relationships with key stakeholders at partner organizations and end customers
•Co-ordinate executive alignment with Mitel leadership and strategic partners
•Collaborate with marketing teams and partners to run co-branded campaigns tailored to Saudi market needs
•Leverage digital platforms, industry events and local exhibitions to drive awareness
Requirements
•Bachelor's degree in Business, Engineering, or IT (MBA preferred)
•5–8 years of experience in channel sales or partner account management in the UC, telecom, networking, or IT sector
•Deep understanding of channel dynamics in KSA and Gulf Cooperation Council (GCC) countries
•Proven track record of building and scaling channel ecosystems in a competitive market
•Strong understanding of unified communications, cloud voice, collaboration, and contact center solutions
•Knowledge of public sector, education, oil & gas, and enterprise verticals in KSA is highly desirable
•Fluent in English and Arabic
