JLL

Campus Management - Operations Specialist

In short

This onsite role in San Diego manages campus financial operations, budget monitoring, program and project coordination, campus communications, and operational process improvement for JLL. The company is a global commercial real estate and investment management services provider. It requires a bachelor's degree and 4+ years of experience in business operations, financial administration, or project coordination, with strong Microsoft 365 skills. No visa sponsorship is offered.

# Campus Management - Operations Specialist - JLL
What this job involves:
Financial Operations & Business Analytics:
•Own the accurate, timely, and compliant administration of campus financial records, budget data, and management reporting.
•Monitor operating budgets, analyze actuals against forecasts, investigate variances, and provide actionable recommendations to campus leadership.
•Reconcile expenses against monthly and quarterly financial reports and coordinate timely resolution of discrepancies with Finance and business partners.
•Develop dashboards, presentations, and executive-ready reports that translate financial and operational data into clear business insights.
•Manage contract workflows, purchase requests, HCC submissions, and related documentation in accordance with corporate policies and approval requirements.
•Maintain standard operating procedures, controls, and records that support audit readiness, process consistency, and continuous improvement.
Program & Project Management:
•Plan and coordinate multiple campus programs, projects, meetings, and events from initiation through closeout, managing timelines, budgets, risks, dependencies, and deliverables.
•Partner with the Event and Concierge Manager and cross-functional teams to maintain integrated campus calendars, resolve scheduling conflicts, and optimize resource use.
•Coordinate vendors, catering, supplies, awards, travel, and other logistical requirements while maintaining service quality, cost control, and policy compliance.
•Prepare project plans, status updates, agendas, decision records, meeting minutes, and post-event reports for the Governance Team and other campus stakeholders.
•Serve as a trusted liaison among campus leadership, functional departments, administrators, vendors, and external partners.
Campus Communications & Stakeholder Engagement:
•Manage shared campus inboxes and site distribution lists, ensuring timely, accurate, and professional responses.
•Draft, edit, coordinate, and distribute executive-ready campus communications for employees, leaders, vendors, and external partners.
•Maintain communication calendars, approval workflows, audience lists, and records to support consistent messaging and brand compliance.
Operational Excellence:
•Assess administrative and operational workflows, identify inefficiencies, and implement practical improvements that strengthen quality, speed, controls, and stakeholder experience.
•Support and monitor service metrics, project milestones, and key performance indicators; summarize trends and recommend corrective actions.
•Use digital tools, automation, and AI-enabled capabilities responsibly to streamline recurring work and improve reporting quality.
•Provide subject-matter guidance on assigned campus processes.
Required Qualifications:
•Bachelor's degree in business administration, finance, communications, project management, or a related field.
•+4 years of progressively responsible experience in business operations, project or program coordination, financial administration, data analysis, communications, or a comparable management-support function.
•Demonstrated ability to independently manage concurrent projects, establish priorities, meet deadlines, and deliver high-quality work in a fast-paced, matrixed environment.
•Experience with budget monitoring, expense reconciliation, variance analysis, procurement or contract workflows, and management reporting.
•Strong analytical and problem-solving skills, including the ability to interpret data, identify trends and risks, and present practical recommendations to leadership.
•Excellent written, verbal, and interpersonal communication skills, with experience preparing executive-ready reports, presentations, meeting materials, and stakeholder communications.
•Demonstrated judgment, discretion, attention to detail, and commitment to maintaining confidential information and accurate records.
•Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
•Preferred experience with Microsoft Copilot.
Location:
Onsite + Flexible based on business needs. On-site – San Diego, CA.
Work Shift:
Full Time | Monday to Friday 7am to 4pm.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
90,000.00 – 110,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Benefits:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay

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