JSC Bank of Georgia

Business intelligence manager in credit operations

In short

This role provides analytical and BI support to the Credit Operations division of a bank, building Power BI dashboards and reports, writing SQL queries, analyzing process efficiency and SLAs, and supporting bonus scheme calculations with HR/Finance. It requires a bachelor's degree (or final-year student) in a related field, at least 1 year of experience in data analytics or BI, strong SQL and Power BI skills, and English at B1 level. The position is onsite in Tbilisi, full-time, at a middle seniority level.

Description
In the Credit Operations division of Bank of Georgia, we are looking for a Business Intelligence Manager.
Responsibilities
•Provide analytical support for processes, analyze operational metrics, and identify key trends
•Create and maintain periodic reports (daily, weekly, monthly) and automated dashboards tailored to the division's needs using Power BI
•Analyze business process efficiency, SLA performance timelines, and delays
•Initiate data-driven changes to optimize processes
•Find required information in databases and develop SQL queries and procedures
•Participate in developing bonus schemes for the division, monitor them, and ensure calculations in coordination with relevant departments (HR / Finance)
•Prepare and present regular reports to management on operational results and changes
•Participate in implementing analytical models
•Perform tasks assigned by the direct supervisor as needed
Requirements
•Bachelor's degree or a student in the final year of study (preferred fields: mathematics, economics, business administration, information technology)
•At least 1 year of experience in data analytics, data processing, or BI
•Experience working with databases (SQL)
•Practical experience creating dashboards and producing reports in Power BI
•Practical knowledge of SQL
•Advanced proficiency in Power BI
•Good knowledge of MS Office, especially MS Excel
•English language proficiency of at least B1 level
•Analytical thinking and attention to detail
•Effective written and verbal communication skills
•Teamwork and negotiation skills
•Ability to work effectively on tasks under tight deadlines and make quick decisions
Nice to have
•Experience working in the banking or financial sector will be considered an advantage
Conditions
No conditions specified in the posting.

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