Business Applications Specialist
Location: Helsinki, Finland
Department: Transformations
Reports to: Head of Transformation
Employment type: Permanent
Workplace model: On-site
Employment is subject to applicable security screening (incl. SUPO, where required)
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
KEY RESPONSIBILITIES
Process Ownership & Design
•Map end-to-end internal processes that span multiple systems (e.g., employee lifecycle), identifying gaps, redundant steps, and data-consistency risks between systems
•Define target-state process flows and translate them into clear, buildable requirements, coordinating with IT and system owners as needed
•Continuously reassess process health as the org scales (new entities, new headcount, new tools) and flag where a process will break before it does
Cross-Functional Stakeholder Coordination
•Identify and convene the right stakeholders per workstream, driving decision making and escalating where necessary
•Run structured working sessions to get alignment on process ownership, sequencing, and who's accountable for what
•Keep a lightweight, current record of decisions and open questions so nothing gets re-litigated
System & Automation Enablement
•Turn agreed process changes into concrete change requests for the systems involved (e.g., what should change in a workflow, what needs to trigger an action)
•Spot and execute on automation opportunities (manual handoffs, duplicate data entry, spreadsheet workarounds), directly building or involving needed departments (e.g., IT) as needed
•Maintain working fluency in the core internal systems
WHAT WE'RE LOOKING FOR
Must haves:
•Experience in business/process analysis, technical program management, or an operations role with direct exposure to HR, CRM, or data systems
•Comfortable with system logic (fields, workflows, basic integration/API concepts) and able to write code to facilitate integrations
•Strong structured thinking: can take a messy, multi-owner process and find where it actually breaks
•Comfortable with ambiguity — there's no existing playbook for this role at ICEYE yet
Nice to haves:
•Prior hands-on exposure to an ATS/HRIS (Ashby, HiBob, or similar) or a CRM (Salesforce)
APPLICATION PROCESS
•TA screening interview
•Peer interview
•Hiring Manager interview
•Technical interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
