American Express Global Business Travel

business analyst in travel

In short

Business analyst role at Amex GBT in London focused on supplier deal analytics, revenue optimization, and performance forecasting in the travel industry. The job demands strong analytical and commercial skills, stakeholder communication, and experience modeling supplier deal structures across EMEA, NA, and JAPA markets. SQL, PowerBI, and AI proficiency are a plus. Requires at least 2 years of analytical experience and a graduate background, ideally in a numerate subject.

About
Amex GBT helps colleagues achieve success and fosters an inclusive, collaborative culture. It views travel as a force for good and aims to make a positive impact on the travel industry.
Responsibilities
•Maximize revenue by monitoring key deal performance, supporting deal negotiations, and providing strategic and performance analytics and insights
•Support regional and global supplier proposals and identify new revenue opportunities
•Collaborate with supplier relationship owners to model preferred supplier deals, develop optimal deal structures, and evaluate supplier proposals during negotiations
•Develop and roll out reporting for key strategic deals
•Integrate supplier deal structures with unique fare content to optimize revenue
•Develop and roll out optimization plans for key markets in EMEA, NA, and JAPA
•Provide deal performance analytics for forecasting
•Evaluate supplier revenue risks and opportunities for new and existing client bids for Pricing, Sales, and Client Management
•Translate supplier performance models into GBT revenue forecasts
Requirements
•Graduate background, ideally in a numerate subject
•Experience working in an analytical role
•Strong analytical mindset, commercial acumen, and ability to generate insights on performance
•Ability to work independently and as part of a global team, handling detailed data while maintaining a strategic perspective
•Excellent communication skills, including the ability to translate complex data into key messages for leadership teams
•Strong stakeholder engagement, time management, and prioritization skills
•Ability to understand business processes and commercial implications and make strategic recommendations
Nice to have
•SQL
•PowerBI
•AI proficiency
Conditions
•Flexible benefits tailored to each country, including health and welfare insurance, retirement programs, parental leave, adoption assistance, and wellbeing resources for employees and their immediate families
•Weekly travel deals from major providers on flights, hotels, cruises, and car rentals
•Access to over 20,000 courses, leadership courses, and internal job openings available to internal candidates first
•Equal consideration for applicants regardless of protected characteristics
•Reasonable accommodations are available to qualified individuals with disabilities

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