About the Role
At Handelsbanken UK, we are about to embark on a programme of rationalisation and modernisation of our payments technologies. This includes the replacement of our legacy platform with a brand new payments engine. We are looking for a highly proficient Business Analyst to work specifically within our payments area and alongside Product Owners, as part of a multi-disciplinary, Agile, payments modernisation team.
Responsibilities
•Working with 3rd party vendors, business and technical teams to elicit requirements through a variety of means, including running Discovery workshops.
•Breaking down epics, containing high level requirements, into detailed requirements and features that will be mapped into designs.
•Helping to maintain a product backlog and supporting prioritisation efforts and sprint planning.
•Tracing approved requirements to detailed designs and test scenarios, through User Stories, Prototypes and Design / UX, ensuring optimal ways of working and that clear accountabilities are in place.
•Sharing output and managing stakeholder relationships where business analysis interaction is involved across technology, the business, at management level and 3rd party vendors.
•Documenting As Is and To Be process flows to map the payments processes and handoffs between teams – including happy paths and exception flows of Inbound and Outbound payments, Returns and Rejects.
•Supporting Acceptance and Regression testing for areas including audit logging, accounting, reports, notifications and downstream BAU.
•Supporting the production of materials, including writing instructions, training and colleague comms, and in the production of IT Ops runbook processes.
•Working with teams including architecture, testing and release management and in accordance with the Bank's change management methodology, to ensure that all necessary documents and artefacts are in place, toll-gates are adhered to and evidences are captured.
•Operating in line with the Bank's Risk Management frameworks and relevant risk and compliance policies and procedures, ensuring that appropriate and timely escalation of any concerns are made, being at the heart of ensuring that governance and guidelines are applied. This includes applying Business Analysis standards and those of the Bank, to developing and nurturing standards through the quarterly BA Community of Practice.
Requirements
•Be an experienced Business Analyst, possessing experience in working on payments projects within a banking environment.
•Familiar with payments technologies, channels, processes, and payment types; good understanding of the latest payments industry regulations and standards.
•Adept at Agile ways of working and ceremonies, with an understanding of controls within the context of a regulated environment.
•Experience of working in close union with product owners and/or delivery managers to establish and maintain a product backlog, support prioritisation efforts and sprint planning, whilst collaborating with developers and quality assurance analysts.
•Able to 'T-shape' where necessary.
•Good knowledge of tools such as Jira, Confluence, MS SharePoint, MS Teams and virtual white boarding tools – and use these to produce quality output throughout the lifecycle of the project, including Feasibility and Business Case documentation, Requirements Definition, User Stories, Prototypes and Design / UX, and supporting Acceptance testing.
•Strong analytical, organising and problem solving skills, with a quality-focused attitude, high attention to detail.
•Understanding of the overall business strategy and problem statements.
•Able to elicit and refine requirements and align the technology vision and solution requirements to strategic goals.
•Excellent communication and stakeholder management skills, used to produce clear output to a range of stakeholders across technology, the business and at management level.
•Experienced in managing stakeholder engagement, with a proven reputation in building effective and positive relationships with project vendors and 3rd parties.
•Experience of collaborating with, learning from, and teaching others as you work within a team producing sustainable systems.
•Ability to adapt and flex your business analyst approach, to get the most out of your fellow team members and to provide an excellent service to stakeholders.
•At least 36 months of experience (senior level position).
Benefits
Alongside brilliant colleagues, meaningful work and training and development opportunities, the company provides a variety of benefits designed with employee wellbeing in mind. In addition, there is a flexible benefits package.
