About the role:
We're looking for a Senior Business Analyst with strong experience in Insurance! At Capitole, we are looking for an experienced Business Analyst / Requirements Engineer to join an international project within the Insurance ecosystem, working on the evolution and digitalisation of a motor claims management platform. You will work at the intersection of business, customers and international software development teams, transforming business needs into clear, structured and implementable requirements.
Responsibilities:
•Lead and facilitate discovery and requirements workshops with customers and business stakeholders.
•Analyse and structure requirements related to motor claims and insurance processes.
•Define AS-IS / TO-BE processes, scope, dependencies and business rules.
•Create process models using BPMN 2.0.
•Translate business needs into user stories, acceptance criteria and requirements documentation.
•Define business requirements for APIs and system integrations.
•Manage and refine the initiative backlog, supporting prioritisation according to business value and dependencies.
•Work closely with international software development teams throughout implementation.
•Ensure requirements are complete, consistent and traceable from definition through delivery.
•Support UAT and business acceptance of delivered solutions.
•Maintain documentation using Jira and Confluence.
Requirements:
•Several years of experience as a Business Analyst, Requirements Engineer, Product Owner or similar role between business and IT.
•Previous experience in Insurance / Claims Management. Ideally, Motors Claims.
•Strong knowledge of requirements engineering and business process modelling (BPMN).
•Experience defining user stories, acceptance criteria and scope.
•Experience with API / integration projects, ideally working with XML/JSON interfaces.
•Good understanding of Agile environments and backlog management.
•Experience facilitating workshops and managing multiple stakeholders.
•Hands-on experience with Jira & Confluence.
•Experience supporting projects from requirements definition through implementation and UAT/acceptance.
•Very good German and English skills.
Conditions:
You'll join an international technology environment where you'll have real ownership of the requirements within your initiatives and collaborate closely with business stakeholders and development teams. At Capitole, we value autonomy, communication and continuous improvement, while allowing our consultants to work on challenging international projects. This opportunity is offered on a freelance basis, unless Capitole has a local office in your country. The expected rate is approximately €50/hour. The employee will comply with information security policies: they will have access to confidential information relating to Capitole and the project they work on, must comply with the security policies and internal policies of the company and the client, and will be required to sign a confidentiality agreement.
