About
DXC Technology is a global technology services company with a long-established Insurance Software & Business Process Services (ISB) business supporting customers across the global insurance industry.
Responsibilities
•Engage with customers and stakeholders to understand business and market needs and translate them into clear, structured and prioritised requirements.
•Analyse existing business processes to understand the current position, identify opportunities for change and help define future requirements.
•Elicit, analyse and document requirements to a consistent standard, enabling solutions to be effectively designed, built and tested.
•Connect requirements to measurable business outcomes and maintain traceability from the original need through to implementation.
•Work with the Business Analysis Lead and wider stakeholders to define meaningful outcome measures and clear, testable acceptance criteria.
•Support stakeholders in prioritising requirements according to business needs and expected outcomes.
•Ensure requirements are reviewed, agreed and formally signed off before progressing into build.
•Work collaboratively across transformation, architecture, change and delivery teams to clarify requirements and resolve ambiguity.
•Assess proposed changes and understand their potential impact on existing requirements, processes and agreed outcomes.
•Highlight material impacts to the Business Analysis Lead before commitments are made.
•Support solution validation to ensure what is delivered meets the agreed business need and acceptance criteria before cutover.
•Maintain high standards of Business Analysis documentation and contribute to a consistent approach across the wider transformation programme.
Requirements
•Strong Business Analysis experience gained within complex transformation or change programmes.
•Strong process analysis and requirements-management experience.
•Experience eliciting, analysing, documenting and prioritising business requirements.
•Experience maintaining requirements traceability from initial business need through to implementation.
•The ability to create clear, concise and testable requirements to a consistent standard.
•Experience defining measurable outcomes and robust acceptance criteria.
•Experience supporting requirements sign-off and maintaining effective control as requirements move into build.
•The ability to assess the impact of proposed changes on requirements, processes and outcomes.
•Experience supporting solution validation against agreed business needs and acceptance criteria.
•Experience working collaboratively across business, transformation, architecture, change and delivery teams.
•Strong stakeholder-management skills and the confidence to constructively challenge when requirements are unclear or incomplete.
•Excellent written and verbal communication skills, with the ability to communicate effectively with stakeholders at different levels.
•A structured, analytical approach with strong attention to detail while maintaining sight of the wider business outcome.
Nice to have
•Banking, insurance or London Market experience, which would be highly desirable.
Conditions
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.