Description
As a Business Analyst, you will partner with business stakeholders, analytics teams, and technology teams to identify opportunities, define requirements, and deliver solutions that transform data into meaningful insights. You will play a key role in developing dashboards, customer intelligence solutions, and AI-driven initiatives that enhance business performance and customer engagement.
Responsibilities
•Gather, analyze, and document business requirements for advanced analytics and client intelligence initiatives.
•Define requirements for customer intelligence use cases, including assessment of relevant third-party data sources.
•Partner with analytics and technology teams to translate business needs into actionable insights, dashboards, and reporting solutions.
•Define requirements for alerting solutions that monitor key internal and external business metrics.
•Support the development and delivery of GenAI use cases and collaborate with relevant governance forums.
•Identify opportunities supporting wallet share growth, client prioritization, and cross-sell strategies.
•Create clear user stories, functional requirements, and prioritized backlogs.
•Facilitate stakeholder workshops and ensure alignment on scope, priorities, dependencies, and delivery outcomes.
•Drive requirements traceability through implementation and benefits realization.
Requirements
•Proven experience gathering, analyzing, and documenting business requirements.
•Strong ability to convert business needs into functional and technical requirements.
•Hands-on experience with SQL for data analysis, troubleshooting, and insight generation.
•Strong stakeholder management and communication skills.
•Experience working within Agile environments.
Nice to have
•Experience working with Data Engineering, Analytics, or Business Intelligence teams.
•Understanding of data modelling, ETL processes, data governance, and visualization tools.
•Knowledge of APIs and data integration concepts.
•Experience using Jira and Confluence.
•Familiarity with GenAI, Advanced Analytics, and Customer Intelligence initiatives.
Conditions
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. You'd be joining an accredited Great Place to Work for Wellbeing in 2024. You will be empowered to explore, innovate, and progress, with access to countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and more.
