About Acronis
Acronis provides integrated cybersecurity, data protection, and endpoint management solutions for managed service providers, small and medium businesses, enterprise IT departments, and home users. Its solutions help protect against cyberthreats while supporting data integrity and business continuity.
Responsibilities
•Collaborate with business units to identify needs and pain points across digital platforms
•Lead discovery sessions, stakeholder interviews, and requirements workshops
•Document business requirements, process flows, use cases, and user stories with acceptance criteria
•Recommend process improvements and digital enhancements to stakeholders
•Facilitate communication between business and technical teams to support alignment and timely delivery
•Support User Acceptance Testing, change management, and post-launch validation
•Track and analyze project KPIs and recommend iterative improvements
•Benchmark competing platforms to identify feature enhancements and best practices
Requirements
•5+ years of experience as a Business Analyst, Product Owner, or Scrum Master
•Bachelor's degree in Business, Information Systems, or a related field
•Background in B2B, IT services, channel partner ecosystems, or enterprise software
•Experience working in Agile/Scrum environments
•Ability to manage competing priorities and multiple projects simultaneously
•Strong analytical, problem-solving, communication, stakeholder management, and facilitation skills
•Strong documentation skills, including BRDs, user stories, workflows, and acceptance criteria
•Proficiency with collaboration and requirements tools such as JIRA, Confluence, Figma, and M365
•Familiarity with SFDC, partner ecosystems, B2B portals, and channel sales workflows
•Proficiency with AI capabilities and tools
•Candidates must participate in interviews without AI tools, automated prompts, or third-party assistance. Use of AI or external assistance during live interviews may result in disqualification. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews
•Employment offers are contingent upon successful criminal, education, and identity background checks
Nice to have
•Master's degree
•Knowledge of PRM and TCMA systems
•Understanding of CMS platforms, SSO, and content delivery optimization
•Data modeling tools
•Experience improving partner user experience across tiers and personas
•Experience defining LMS course structures, certification flows, learner journeys, and reporting needs
•Experience gathering requirements for user management, assessments, content tagging, and progress tracking
Conditions
No conditions specified in the posting.
