About the Team
South Gloucestershire Council's Design, Develop and Transition team understands business needs and designs and implements digital solutions. The team works across specialist disciplines and the wider Information, Technology & Digital service to co-create products, services and projects.
Responsibilities
•Advise customers and colleagues on policies, procedures, and processes, and support the identification of user and business needs
•Maintain and update knowledge of information systems and databases across digital products and projects
•Research, collate data, draft documentation, and present clear findings to support business analysis and service improvement
•Build knowledge of relevant regulations, codes of practice, processes, and procedures, taking business and policy constraints into account
Requirements
•Relevant experience gathering and documenting information from users and stakeholders to inform decision-making
•Awareness of techniques and tools for gathering information about current processes
•Ability to manage workload, recognise conflicting deadlines, and seek advice from senior colleagues when appropriate
•Excellent verbal and presentation skills, including the ability to explain complex information clearly
•Ability to plan and progress work in line with professional guidelines and organisational policies
•If you do not already hold a Business Analyst qualification, you must complete a Business Analyst apprenticeship
Conditions
•Generous annual leave (pro rata), employee wellbeing support, and staff discounts on eye tests, travel, shopping, and leisure activities
•Flexible working arrangements to support work/life balance
•Training and development opportunities and investment in technology
