About the Role
We are looking for an accurate, organised and commercially minded Billing Analyst to join our Billing team. You will make sure that all chargeable works are identified, valued and invoiced correctly and on time, in line with contractual requirements, so that we maximise revenue and protect margin.
You will work closely with Contract, Commercial and Operational teams and be a trusted point of contact for billing queries.
Key Responsibilities
•Review completed and logged works daily, identifying and valuing chargeable reactive, additional, project and remedial works.
•Prepare and submit accurate invoices and applications for payment within contractual timeframes, with clear supporting detail to reduce the risk of queries.
•Process work orders through the client and CAFM systems, meeting agreed daily and monthly targets.
•Monitor and manage Work in Progress (WIP) and unbilled works, keeping them to a minimum.
•Investigate, chase and resolve billing queries, disputes and credit requests promptly and professionally.
•Work with Contract Managers, Commercial and Operational teams to make sure all works are charged in line with the contract.
•Produce billing analysis and reports and support Commercial Management with internal and external reporting.
•Carry out account reconciliations and support month-end processes and audits.
•Identify opportunities to improve billing processes, accuracy and efficiency.
•Carry out other duties as reasonably requested by the Billing Team Leader and Commercial Management.
Skills and Experience
Essential
•Previous experience in a billing, invoicing, credit control or finance administration role.
•Strong Microsoft Office skills, particularly Excel (for example lookups, pivot tables and data analysis).
•Excellent attention to detail and a high level of accuracy when working with large volumes of transactions.
•Ability to prioritise your own workload and meet multiple deadlines under pressure.
•Clear communication skills, with the confidence to deal with colleagues and customers at all levels.
•A proactive approach, able to use your own initiative while working well as part of a team.
Desirable
•Experience in facilities management or a contract-based environment.
•Knowledge of CAFM systems and Application for Payment processes.
•Experience with finance systems.
•Understanding of contractual terms and commercial billing.
What's in it for you
•Office based in Caerphilly or alternatively in Northwich.
•Hours that fit your schedule - we aim to be as flexible as possible, and offer a variety of shift patterns, that cover days, evenings and weekends.
•Salary starting from £24,600 up to £27,000 dependant on experience.
•Investment in your training, development, and qualifications.
•25 days holiday plus 8 days bank holiday.
•4% Flexible Benefits. A wide range of benefits (extended to families), including private medical health, dental health; option to purchase up to 5 additional days holiday or to be used as a salary increase.
•Pension and Life Insurance benefits.
•Recognition of exceeding targets inclusive of career development.
•Opportunity to purchase company shares.
•A long-term career within a business that recognises the talent to progress, inclusive of global opportunities.
