Join us on a journey of endless possibilities
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Job Responsibilities:
•Be responsible for the benefits administration for client's employees located in EMEA region
•Resolve cases and enter benefits data in the system for our client's employees
•Collaborate with the client to resolve requests they may have related to a project or an escalated employee issue
•Provide input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
•Contribute to projects utilizing standard project management disciplines
•Work daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients' employees
•Work on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues
•Work with Excel Calculation sheets
•Problem solving issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue
•Demonstrate quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
•Provide creative solutions to continuously improve and optimize client delivery
•Participate in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
•Take an active part in Process Transition from Client to Strada office, as required
Requirements:
•English Language – C1 Level is required (CEFR scale or equivalent)
•At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
•Extensive analytical and problem-solving skills
•Strong attention to details
•Good understanding of delivering an outstanding customer experience
•High level exposure in fast paced environment
•Great Time management skills
•Experience in MS Office is a must
•Very good knowledge of MS Excel
•Working experience in Benifex system or SAP HR would be an asset
•High level of self-motivation and proactivity is required
•Spotless record and strong ethos
We offer:
•Possibility to work from home
•Private medical care in Lux Med
•Access to MyBenefit platform (including MultiSport card)
•Group life insurance
•Interesting career development opportunities within company
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
