About the Project
The project consolidates observability data from multiple platforms into a centralized monitoring ecosystem, providing actionable insights across large-scale enterprise environments. The platform supports operational excellence through standardized monitoring, alerting, reporting, and governance, enabling observability management across multiple business domains.
Responsibilities
•Develop and maintain New Relic observability solutions across multiple environments and accounts
•Design and manage cross-account telemetry aggregation and reporting capabilities
•Create and maintain dashboards as code and alert policies as code using Terraform and Crossplane
•Implement and optimize NRQL queries for enterprise-level monitoring and analytics
•Configure and manage alert policies integrated with Opsgenie and future ServiceNow workflows
•Collaborate with engineering and operations teams to establish observability standards and best practices
•Support OpenTelemetry- and ADOT-based telemetry ingestion into New Relic
•Design scalable metric dimensions and tagging strategies for large agent deployments while maintaining low cardinality
•Contribute to monitoring governance across technical, business, and audit domains
•Analyze observability data to improve platform reliability, performance, and operational efficiency
Requirements
•6+ years of experience in observability or SRE engineering
•Experience with New Relic or an equivalent SaaS observability platform operated as a multi-tenant consolidation layer
•Experience with cross-account or cross-tenant telemetry aggregation and reporting
•Experience working within a technical, business, and audit observability segregation model
Nice to Have
•AWS Bedrock AgentCore observability (Transaction Search, GenAI Observability)
•Kinesis Firehose metric and log forwarding pipelines (CloudWatch to New Relic)
•Cost and token attribution modeling for GenAI workloads
•Crossplane-based provisioning of observability resources
Conditions
•Vacation according to the laws of your country
•Health insurance assistance for you and your loved ones
•10 sick days without a doctor's note; afterwards, sick leave follows the laws of your country
•Time off for state holidays according to the official calendar, regardless of the client's schedule
•Two large corporate parties and smaller colleague get-togethers
•Technical and everyday workplace support
•Benefits may vary by region and contract type
