AVP, Dealer Relationship Manager – Tallahassee & Gainesville, FL
Country: United States of America
The Difference You Make
As one of the nation's top five auto finance providers, we partner with more than 14,000 dealerships nationwide to deliver competitive financing solutions for both prime and non-prime customers. Our mission is to help dealers grow their business while making vehicle ownership more accessible to customers.
Position Summary
The Dealer Relationship Manager (DRM) is the front-line sales representative responsible for building and maintaining strong partnerships with franchised and independent auto dealerships in a defined territory. This individual will be accountable for driving loan originations, educating dealers on products, finance programs, underwriting policies, ensuring outstanding service and responsiveness.
This outside sales position requires the associate to reside within the assigned territory covering Tallahassee and Gainesville, FL, to meet business needs, effectively serve clients, engage with prospects, and attend in-person meetings and events.
Responsibilities
•Establish, develop, and manage strong, trusted relationships with automotive dealerships within the territory.
•Grow loan originations and dealer engagement by promoting the company's auto finance programs including Santander.
•Auto Finance, OEM programs, small business, dealer commercial products, and digital services.
•Execute sales strategies and support key initiatives as directed by sales management.
•Identify market trends and competitive activities to identify growth opportunities.
•Provide ongoing education to dealerships on finance program guidelines, underwriting policies, digital tools, and other platforms.
•Maintain contact with dealership personnel through dealer visits to understand business needs, maximize engagement in the company's offerings, and ensure overall satisfaction.
•Perform routine account management tasks and proper contact management to ensure accurate record keeping.
•Partner closely with Credit and Funding teams to deliver superior service and resolve dealer issues quickly.
•Coordinate meetings between Dealer Principals and dealer commercial services partners (Floor Plan).
•Communicate dealer performance KPIs with dealership owners and general management staff.
•Provide support to internal partners such as dealer collections, dealer performance, risk, pricing, legal, to resolve outstanding business matters.
•Represent the company at dealer events, trade shows, and industry meetings.
•Ensure compliance with all regulatory and company policies in dealer interactions.
What You Bring
Education
•Bachelor's degree in Business, Finance, Marketing or equivalent work experience - Required.
Professional Experience
•5+ years of sales experience in auto finance, client relations, account management, relationship management, or automotive retail sales management.
Skills
•Ability to travel daily within assigned territory up to 100% of the time.
•Experience in Microsoft Office products.
•Proven ability to build strong business relationships and deliver results in a goal-oriented environment.
•Strong understanding of dealership operations and auto finance products.
•Excellent written and verbal communication, presentation, and negotiation skills.
•Self-starter with strong organizational and territory management abilities.
•Effective problem-solving and time management skills.
Certifications: No certifications listed for this job.
It Would Be Nice For You To Have
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
•Minimum: $76,875.00 USD
•Maximum: $127,500.00 USD
Risk Culture
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
