About Everfox
Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain.
This is a hybrid role. You'll work on-site with your team several days each week (typically 2–3), with the specific days set by your manager. Because regular in-person collaboration is central to this job, candidates should live within about 50 miles of the office.
We are hiring for an Atlassian Administrator. In this role you will be responsible for managing, configuring, and maintaining a suite of collaboration tools, primarily focusing on Atlassian products such as Jira and Confluence. This role will ensure optimal performance, reliability, and security of these systems. The system administrator will act as a liaison between IT teams, developers, and end-users to ensure seamless functionality and enhanced productivity across the organization.
Location: Hybrid — Herndon, VA, Richardson, TX or Salt Lake City, Utah
Responsibilities
•Drive results by troubleshooting issues, connect with key stakeholders, and continue to improve support processes.
•Assist in optimizing and improving collaboration tools such as Jira, Confluence, Smartsheets, Zoom, Adobe, and Box, for setup, workflows, and integrations to identify where functionality needs to be improved to meet user requests, and leading the effort to implement the changes.
•Develop mechanisms to automate manual processes.
•Provide Jira domain expertise in discussions regarding governance within Jira.
•Responsible for creating, managing, and supporting all administrative functions associated with the Atlassian product suite primarily supporting Jira and Confluence.
•Provide procedures, guidance, and assistance, to Information Technology teams in the maintenance, tracking, monitoring, allocation, initial configuration, and deployment of both new and existing collaboration tools.
•Continue to maintain up-to-date knowledge and awareness of IT best practices, systems, and solutions.
•Familiarity with administrative functions in Smartsheet, Adobe, Box, DocuSign is a plus.
•Perform user access review for in-scope applications.
•Assist in providing 2nd and 3rd tier support for in-scope applications.
Qualifications
•Bachelor's degree in information technology, or related experience.
•2-4 years of application administrative experience including Jira and Confluence. Experience in Box, Smartsheet, Adobe, DocuSign is a plus.
•Proven track record in troubleshooting, problem solving, creating documentation / knowledge base articles.
•Strong verbal and written communication skills.
•Ability to collaborate with various teams and departments within the organization and build constructive relationships.
•Ability to multi-task, document processes, and manage on-going multiple projects is required.
•Be highly organized, a gifted problem solver, and a quick learner.
Compensation
A reasonable estimate of the base salary range for this role is: $102,700.00–$137,900.00 USD. The actual salary offered may vary within the range based on a candidate's unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages.
Note
Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.
