JLL

Associate Program Director

In short

This role manages capital project portfolios (office fit-outs, tenant improvements, building refreshes, infrastructure upgrades) across the Americas, overseeing 12-15 concurrent projects worth $20M-$60M annually. The employer is JLL, a global real estate services firm, and the position reports to the Americas Regional Lead while directing local project management teams, general contractors, and technical consultants. It requires 5-8+ years of project management experience in corporate interiors or capital programs, proficiency in e-Builder and MS Project/Primavera P6, and a bachelor's degree in a related field. The job is remote within the US, based out of New York, NY, and does not offer visa sponsorship.

What This Job Involves
The Associate Program Director for the Americas serves as the cluster program oversight lead for capital project portfolios across assigned Americas markets, including U.S. regional hubs and LATAM. Reporting directly to the Americas Regional Lead, this role drives consistent project delivery, financial governance in e-Builder, risk mitigation, and milestone protection across a high-volume portfolio of office fit-outs, tenant improvements, building refreshes, and infrastructure upgrades. This role provides central cluster governance and client alignment while directing local on-the-ground project management support teams, general contractors, and technical consultants across 12 to 15 concurrent capital projects representing $20M to $60M in annual portfolio spend.
Your Day-to-Day Tasks Will Include
•Overseeing day-to-day capital project execution across assigned Americas sub-regions, enforcing standardized playbooks, safety protocols, and governance guardrails
•Serving as the primary operational escalation point for local site PMs, general contractors, and A&E consultants
•Enforcing full data integrity across Monthly Cost Reports, Value of Work Done tracking, and depreciation bucket allocations
•Reviewing change orders, potential change orders, and contingency drawdowns prior to submitting verified requests for client Project Executive sign-off
•Safeguarding critical schedule dependencies between Contractor Handover and First Day of Business to protect operational readiness
•Maintaining live Universal Risk Registers and CRAID logs to proactively detect critical path delays, permitting bottlenecks, and long-lead procurement risks
•Driving strict vendor closeout compliance, ensuring full financial reconciliation, O&M manual uploads, and punch-list completion within 90 calendar days of Project Delivery Complete
Required Qualifications
•Bachelor's degree in Construction Management, Architecture, Civil Engineering, or Business Administration
•5 to 8+ years of progressive project management experience in corporate interiors, commercial fit-outs, or multi-site capital programs (7 to 10+ years for P3-level consideration)
•Proficiency in e-Builder, MS Project or Primavera P6, financial cost reporting, and contract administration
•Demonstrated experience managing concurrent capital projects ranging from $250K to $10M in individual spend
•Strong understanding of change order and contingency management processes, including client sign-off workflows
•Experience partnering with general contractors, A&E consultants, and local on-the-ground project teams
•Working knowledge of financial closeout processes, including reconciliation, O&M documentation, and punch-list management
Preferred Qualifications
•Experience operating within a two-tiered delivery model, balancing cluster-level oversight with local execution teams
•Familiarity with lease administration concepts, including Landlord consent requirements and Tenant Improvement Allowance collections
•Working knowledge of risk governance tools such as Universal Risk Registers or CRAID logs
•Exposure to municipal permitting processes and long-lead equipment procurement planning
•Basic understanding of SOX-related financial controls and accrual reporting in a capital projects context
•Experience collaborating with Brokerage and Transaction teams on capital and lease alignment
•Familiarity with corporate real estate portfolio management across multiple regional markets, including LATAM
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected Compensation
140,000.00 – 160,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
Remote – New York, NY
Benefits
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay

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