Wiley

Associate Peer Review Performance Manager

In short

Associate Peer Review Performance Manager role at a scholarly publisher, overseeing the manuscript peer review process and Journal Editorial Office services for a portfolio of journals within Research Publishing. The team sits in Editorial Excellence's Partner Peer Review group, using data, reports, and Power BI to identify trends and drive process improvements, including adoption of AI tools. Requires a bachelor's degree or equivalent experience, publishing industry experience, data proficiency with SharePoint/Microsoft Suite/Power BI, and strong written and verbal communication skills.

About the Role
We are seeking a motivated and detail-oriented Associate Peer Review Performance Manager to join the Partner Peer Review team within Editorial Excellence.
They will optimize performance to ensure adherence to best practices and promote a positive author experience at all points in the peer review lifecycle. They receive direction from their manager and guidance and coaching from senior peers.
The ideal candidate is a curious and forward-thinking individual who embraces emerging technologies, including AI, and actively seeks opportunities to use them to improve processes, enhance decision-making, and drive continuous innovation.
Job Responsibilities
•Provide journal-level oversight of the manuscript peer review process from submission to final editorial decision and export to content operations for a portfolio of journals within Research Publishing using best practice principles and effective time management practices.
•Manage the day-to-day delivery of peer review and Journal Editorial Office services.
•Use reports, data, and operational insights to identify trends, investigate performance issues, and implement improvements.
•Support the adoption of new services, AI tools, and workflows across the journal portfolio.
•Maintain accurate documentation of peer review processes and identify, escalate, and support the resolution of research integrity concerns.
•Demonstrate curiosity and a willingness to question existing ways of working, suggesting practical improvements where appropriate.
•Collaborate with colleagues across Editorial Excellence, Publishing Development, Partner Publishing, Publishing Operations, and other teams on journal performance, strategic initiatives, and improvement projects.
Required Qualifications
•Bachelor's degree or equivalent or relevant industry experience.
•Relevant or transferable experience in publishing.
•Data proficient; knowledge of SharePoint, Microsoft Suite, Power BI; able to 'self-service' data.
•Strong written and verbal communication skills.
Preferred Qualifications
•Experience in scholarly publishing, journal editorial operations, or manuscript peer review.
•Knowledge of manuscript submission or peer review systems.
•Experience working with external Editorial Offices, administrators, or vendor partners.
•Experience using self-service reporting or data-visualization tools such as Power BI.
•Experience in project management, change management, workflow optimization, or continuous improvement.
Compensation
The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting for roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered may be higher or lower and will be set based on non-discriminatory factors including geographic location, skills, and competencies.
Salary Range: 29,300.00 GBP to 40,900.00 GBP

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