About Neoenergia
Being part of Neoenergia means working at a leading company in the electric sector, present in 18 states and the Federal District, alongside more than 16 thousand professionals. With more than R$ 50 billion in planned investments for the coming years, the company is building the future of energy in Brazil.
Its businesses are divided into generation, transmission, distribution and sales. Its distributors, Neoenergia Coelba (BA), Neoenergia Pernambuco (PE), Neoenergia Cosern (RN), Neoenergia Elektro (SP/MS) and Neoenergia Brasília (DF) serve about 17 million customers.
Location: Feira de Santana/BA
Role
Support the relationship and service to customers of the Municipal Public Power, contributing to the registration, organization and follow-up of commercial, operational, administrative and institutional demands.
The position will work collaboratively with the team, providing support in dealings with city halls, public agencies and other institutions. It will also assist in updating controls and information, in following up requests and in directing demands to the responsible areas.
As an entry-level career opportunity, the role will allow developing knowledge about service to the Public Power, internal processes, electric sector regulation, indicators and institutional relationships.
Activities
•Support service and relationship with city halls and municipal public agencies
•Register, organize and follow up requests and complaints received
•Update controls, spreadsheets, systems and tracking databases of the area
•Support the preparation and sending of responses to customers, as instructed by the team
•Direct demands to the responsible areas and follow up on their deadlines
•Assist in organizing documents, information and records related to service cases
•Support the follow-up of works and demands linked to the Public Power
•Assist in updating indicators and performance reports
•Support monitoring of information related to Public Power delinquency
•Provide support in preparing meetings, presentations and institutional actions
•Support the team in executing projects and relationship initiatives with municipalities
•Contribute to the organization of processes and to the quality of service provided
Requirements
•Completed high school (Ensino Médio)
•Basic knowledge of Microsoft Office, especially Excel, Word and PowerPoint
•Availability to travel
•Availability to live in Feira de Santana – BA
Nice to Have
•Ongoing higher education (Ensino Superior) in Administration, Law, Engineering, Economics or related fields
•Previous experience in customer service, administrative routines or document organization
•Basic knowledge of the electric sector
•Familiarity with preparing and following up spreadsheets and indicators
Benefits
•Health and dental plan for you and your dependents
•Food allowance or meal allowance
•Profit sharing (Participação nos Lucros e Resultados)
•Extended maternity leave
•Paternity leave
•Totalpass for physical activity
•Language learning program
•Private pension plan
•Life insurance
Note: any candidate who is not a citizen of the country of the job vacancy is subject to meeting the applicable immigration requirements to legally work and start their work activities in that country.
Posting end date: October-31-2026
