JLL

Assistant Workplace Manager

In short

This role supports daily operations of a corporate office or facility in Thailand, covering maintenance, vendor coordination, space planning, and front-of-house services under a Workplace Manager. It's an on-site position at JLL, a global real estate and investment management services provider, requiring 5-6 years of facilities or workplace services experience and fluency in Thai. The job demands strong organizational and customer-service skills, with occasional evening or weekend availability for urgent facility issues.

Assistant Workplace Manager – Job Description (Thailand)
Position Summary
•Supports daily operations of corporate office or facility environments in Thailand, ensuring a safe, efficient, and positive workplace experience for employees and visitors
•Works closely with the Workplace Manager to coordinate facilities services, vendor relationships, space planning, and front-of-house operations
Key Responsibilities
•Oversees daily facility operations including maintenance requests, cleaning schedules, and office supply management
•Serves as point of contact for employee workplace concerns and escalations
•Coordinates with local vendors and contractors for repairs, inspections, and service delivery
•Assists in managing workplace operations budgets, tracking expenses, and processing invoices
•Supports space planning and move/add/change (MAC) activities
•Helps implement health, safety, and emergency preparedness procedures in line with Thai labor and safety regulations
•Assists with onboarding new employees, including workplace orientation and access provisioning
•Maintains relationships with building management and property teams
•Supports events, meetings, and reservation systems for shared spaces
•Monitors workplace technology such as badge access, conference room systems, and visitor management platforms
•Contributes to sustainability initiatives and workplace experience programs
•Prepares reports on facility performance, occupancy, and service metrics
•Liaises with local authorities or building compliance teams as needed (e.g., fire safety certifications common in Thailand)
Qualifications
•Bachelor's degree in business administration, facilities management, hospitality, or related field, or equivalent practical experience
•5-6 years of experience in facilities, workplace services, hospitality, or office administration
•Fluency in Thai required; proficiency in English (written and spoken) typically preferred for coordination with regional/global teams
•Proficiency in Microsoft Office and workplace management software
•Strong organizational, multitasking, and interpersonal skills
•Customer-service orientation and problem-solving mindset
•Ability to respond to urgent facility issues outside standard business hours
Working Conditions
•On-site role based in a corporate office, campus, or mixed-use facility in Thailand
•May require occasional evening or weekend availability depending on business needs
Location
On-site – Bangkok, THA

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