JLL

Assistant General Manager

In short

Assistant General Manager role at JLL (SBPM) supporting daily operations of an office property in Chicago, IL, stepping in for the Property Manager or General Manager when absent. Responsibilities span tenant communications, financial reporting, maintenance coordination, lease administration and property inspections. Requires a bachelor's degree, a Real Estate license within 6 months of hire, and 3-5 years of commercial property management experience; on-site presence is required and no visa sponsorship is offered.

Assistant General Manager
What this job involves:
As an Assistant General Manager at SBPM, you will play a vital supporting role in the daily operations of an Office property or portfolio. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you'll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at SBPM.
What your day-to-day will look like:
•Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
•Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
•Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
•Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
•Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
•Help facilitate tenant events and building communications to enhance community engagement and satisfaction
All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.
On-site presence required. Complete job description available on JLL's internal portal.
Required qualifications:
•Bachelor's degree in Business, Real Estate, Communications, or related field
•Real Estate license required within 6 months of hire date
•3-5 years of commercial property management experience with demonstrated success in tenant relations
•Experience in budgeting, invoicing and financial reporting
•Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
•Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
•Strong communication skills
Preferred qualifications:
•LEED or AP accreditation
•Familiarity with property management software systems such as Yardi, MRI, or similar platforms
Salary: $80,000 USD Annual
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position: 88,000.00 – 88,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location: On-site – Chicago, IL
Personalized benefits that support personal well-being and growth:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay

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