Analyst - Process Analytics - Trust & Safety
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes.
Job Description
Review, Rate, Classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production and machine learning purposes.
•Actively listen & review content for Inappropriate Language, Intent, Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content. Also would require to review response from users, comprehend and re-review content
•Understand and remain up-to-date with content policies and guidelines shared by the customer
•Analyze online videos, social media, web page and advertising content for compliance
•Examine the content which could be in text, image, audio, video or other format daily
•Identify content that is not in compliance with requirements and flag for action
•Give feedback for policies/tools/processes improvements
•Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
•Train other team members regarding the daily tasks whenever important and requested by the manager
•Collaborates inside the company with members of the same team or other teams in order to accomplish the allocated tasks and duties
•Successfully graduating the training plan attached to the position and the tasks
•Work at least once every weekend as per schedule - This job will request working in a 9/7 schedule with weekend shift once a month and reviewing content that might be egregious in nature, every day
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
CCP – Certified Credit Professional - Credit Institute of Canada, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB), Certified Information Privacy Professional, U.S. private-sector (CIPP/US) - International Association of Administrative Professionals (IAAP), Certified Information Systems Security Professional (CISSP) - Workforce Academy Online, Certified Risk Professional (CRP) - Udemy
Required Skills
Collaboration Tools, Design Thinking, Microsoft Excel
Language
Dutch (Required) - Language Proficiency: Advanced - C1
Job Details
•Job Type: Fixed Term
•Job End Date: 2027-12-31
•Master Skill List: Process Analytics - Trust & Safety
•Remote Type: Office
•Work Shift: With shift (Poland)
•Compensation Range: Initial Pay Starting From 8000 PLN
Why join Genpact?
•Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•Make an impact – Help global enterprises solve business challenges that matter
•Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
