Wave Mobile Money

Agent Liquidity Regional Lead

In short

This role leads regional liquidity operations for a mobile money company, developing liquidity strategies, managing cash flow, and building bank relationships. It involves supervising Premium Cash Officers and Assistants, monitoring risks and field issues, and reporting on performance. Requires 3+ years as a liquidity manager, team management and cash-in-transit experience, a relevant bachelor's degree, and willingness to travel 50% of the time within the Democratic Republic of the Congo.

About the Role
You will develop and deploy regional liquidity strategies, oversee cash flow and liquidity demand, manage Premium Cash Officers and Assistants, build bank relationships, investigate field issues, monitor risks, and report on team performance.
Requirements
•Experience in team management
•Experience in cash movements or cash-in-transit
•3+ years of experience as a liquidity manager
•Willingness to travel 50% of the time within the Democratic Republic of the Congo
•Bachelor's degree or equivalent in Finance, Accounting, Business Management, or a comparable field
•Proficiency in Excel and Google Sheets
Responsibilities
•Build and lead the regional liquidity team
•Develop materials and processes for the liquidity department
•Monitor regional and nationwide liquidity status
•Develop relationships with bank partners
•Identify liquidity priorities and develop solutions
•Implement agent operations strategies and OKRs
•Supervise Premium Cash Officers and Premium Cash Assistants
•Support recruitment, onboarding, and training of Premium Cash Officers and Assistants
•Monitor the team for wrongdoing or theft and report risks
•Prepare weekly and monthly performance reports
•Conduct field research and investigations
•Support the team with timely communication
•Prioritize operational problems blocking performance
Benefits
•Performance bonuses for eligible strong performers
•Health insurance for employees and dependents
•26 weeks of parental leave for mothers
•4 weeks of parental leave for fathers
•Subsidized child care
•Airtime reimbursement
•Free food

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